Administrative Coordinator

Job Description

Job Description

Ourisman, Trusted Tradition

Here's to those who think differently. The ones who think that a car dealership's first priority should be the guest. Such a candid idea could only come from Ourisman. Because we're forward thinking, just like the communities we serve. Individuals who won't be constrained by how things "have always been done", but instead strive to do things "how they could be done" and "how they should be done." It is a philosophy we have infused into every fabric of our dealerships, from the bottom up, in every department, and in every Ourisman team member. Changing the way we all think about car buying is just the beginning.

Role Summary

Ourisman Automotive Group is seeking a detail-oriented and organized Administrative Coordinator to support our dealership's daily operations. This role ensures compliance in deal processing, maintains customer satisfaction initiatives, and assists with CRM management.

More about the role

• Review deals for compliance and ensure all required documents are properly packaged before submission to accounting.
• Conduct Customer Satisfaction Index (CSI) follow-up calls to ensure a positive customer experience.
• Notify customers when their vehicle tags are ready and coordinate mailing if necessary.
• Assist with Customer Relationship Management (CRM) tasks, including lead assignment reports and data management.
• Provide administrative support as needed to ensure smooth dealership operations.

What we look for

Benefits

Ourisman Automotive Group is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Should you require accommodation during the interview process, please advise the hiring manager when contacted for an interview.