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Youth Justice Social Work Supervisor

Outagamie County
Appleton, WI Full Time
POSTED ON 12/15/2024 CLOSED ON 1/29/2025

What are the responsibilities and job description for the Youth Justice Social Work Supervisor position at Outagamie County?


Reporting to the Division Manager - Youth & Family Services, the Human Services Supervisor – YFS oversees/directs the activities of assigned Youth and Family Services staff.  Performs related duties including providing information and assistance to unit staff and others, reviewing and approving assessments and case plans, preparing reports, acting as liaison with community agencies and others. The human services supervisor also develops and maintains necessary programs. Hours:  8:00 - 4:30 M-F, flexibility to meet needs of staff and consumers, and On-Call Rotation

Benefits:  Full benefits package including being a part of the Wisconsin Retirement System Pension!

Outagamie County offers Benefit options and paid time off for team members that work 20 or more hours per week. Learn more today by visiting:  https://www.outagamie.org/government/departments-f-m/human-resources

The following duties are most critical for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. 

  • Supervises and trains unit staff, prepares performance evaluations, administers grievance and disciplinary measures, and prepares work schedules.
  • Provides supervisory coverage for other supervisors during their absence.
  • Performs all duties of Chief Intake Worker if designated.
  • Performs all duties of Shelter Care Superintendent if designated, including assuring compliance with state regulations as outlined in Chapter DCF 59 of Wisconsin Administrative Code, review and assurance of compliance with admission regulations and requirements under 48.19; 48.20; 48. 205; 938.19; 938.20; 938.205; 938.207; and 938.208 of Wisconsin Statutes.
  • Provides case work consultation and participates in case conferences.
  • Provides guidance regarding alternate care placements using a family based services model.
  • Reviews records and reports for quality assurance and compliance with agency and statutory requirements.
  • Reviews and approves incident reports, assessments, treatment plans, court reports and permanency plans.
  • Assigns cases according to established criteria and client need on a timely basis.
  • Acts as liaison for the unit with Judge, schools, community agencies and families.
  • Collaborates with the community/community organizations to address youth issues.
  • Assists with the development, updating and implementation of policies and procedures.
  • Coordinates the development and implementation of youth programs by the department and outside agencies.
  • Serves as liaison with contracted services; prioritizes referrals.
  • Assists in budget preparation; monitors budgetary expenditures.
  • Schedules and develops agendas for Unit staff meetings and participates in other meetings as required.
  • Is available to staff after hours for consultation as scheduled.
  • Maintains regular and predictable attendance, works overtime/extra hours as required.
  • Performs other duties as assigned.
  • Master's degree in Social Work or a related field with three to five years social services program experience.
  • Social Work Certification
  • Or any combination of education and experience that provides equivalent knowledge, skills, and abilities.
  • Valid Driver's License and maintain
  • Successful completion of pre-employment testing which includes but not limited to a physical exam, TB test and Vision test.
  • Ability to operate a variety of office equipment including personal computer.
  • Ability to assign, supervise, and review the work of others.
  • Ability to make recommendations and decisions regarding the recruitment, hiring, onboarding, training, performance evaluation, coaching, development, discipline, and discharge of employees, as well as fostering a supportive high performing work environment.
  • Ability to add, subtract, multiply, divide, calculate decimals and percentages and make use of the principles of descriptive statistics.
  • Ability to comprehend and interpret a variety of documents including case records, school, police, and other reports, psychiatric and other evaluations, court orders, policy and procedure manuals, laws and regulations, billing invoices, expense forms, job applications, budgets, etc.
  • Ability to prepare a variety of documents including monthly, annual, and other reports, letters and other correspondence case load and outcome statistical reports, personnel evaluations, budget proposals, etc.
  • Ability to use and interpret legal, social work and accounting terminology.
  • Ability to communicate effectively with agency, school, and police personnel, judges and other court personnel, clients and their families, students, community groups, and others verbally and in writing.


OUTAGAMIE COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.

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