What are the responsibilities and job description for the Landscape Material Sales Associate position at Outdoor Warehouse?
About Us:
Outdoor Warehouse Supply is a leading supplier of high-quality landscape materials, serving homeowners, contractors, and businesses with top-tier products and exceptional customer service. We are looking for a dedicated Landscape Material Sales Associate to join our team and help customers find the perfect materials for their projects.
Job Summary:
The Landscape Material Sales Associate will be responsible for assisting customers via phone, email, and in-person, providing expert product knowledge, and ensuring a seamless sales experience. The ideal candidate will have exceptional communication skills, strong phone etiquette, and the ability to write clear, professional emails and messages.
Key Responsibilities:
- Answer incoming calls with a friendly and professional demeanor, assisting customers with product inquiries, pricing, and order placement.
- Respond to emails and online inquiries promptly with clear, detailed, and professional communication.
- Provide expert knowledge on landscape materials, including mulch, soil, stone, gravel, and pavers.
- Process sales transactions accurately and efficiently.
- Build and maintain strong relationships with customers, ensuring repeat business.
- Work closely with the sales and operations team to coordinate order fulfillment and deliveries.
- Maintain an organized workspace and keep product information up to date.
Qualifications:
- Strong verbal and written communication skills, with a focus on professional phone etiquette and clear, concise writing.
- Customer service or sales experience, preferably in landscaping, construction, or home improvement industries.
- Ability to multitask and stay organized in a fast-paced environment.
- Basic computer skills, including email, order processing software, and CRM systems.
- A positive attitude and willingness to learn about new products.
Why Join Us?
- Competitive pay and potential for bonuses.
- Comprehensive benefits program.
- Opportunities for growth within the company.
- A supportive team environment that values customer satisfaction and teamwork.
- Employee discounts on landscape materials.
If you are a strong communicator with great phone skills and written ability, we want to hear from you!
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Shift:
- Day shift
Work Location: In person
Salary : $16 - $17