What are the responsibilities and job description for the Reservation Agent position at Outer Banks Blue?
**Not a Remote Opportunity**
$500 Signing Bonus
Vacation Rental Management Company seeks a Reservations Agent for the Kitty Hawk, NC office location. The Reservation Agent position is a front-line representative of the company. This is an entry level position with many different tasks and responsibilities. Here is a sampling of the duties/qualities being sought with this position:
-Ability to report to work on time is mandatory
-Reliable transportation to report to work at our Kitty Hawk office location
-Computer mastery including typing skills and various basic software programs (Outlook, Word, Excel)
-At least a high school education
-No Experience Required, we will train, however, experience with Streamline, NAVIS and/or Breezeway a PLUS, but not necessary
-Positive attitude with background in customer service with a willingness to learn and excel
-Polished phone personality and sales mindset are critical to success
-Direct accountability for performance
-Maintain and follow up with leads through our lead management software
-Ability to respond to emails from guests and homeowners in an intelligent and thoughtful manner
-Respond to emails with no typographical or grammatical errors
-Reserve vacation rental properties over the phone and extensive follow up with guests
-Continuous preparation of arrival information for our guests
-Generate work orders for guests experiencing maintenance or houskeeping issues at their rental property.
-Organize and maintain information needed for the company to ensure a smooth rental season
-Ability to interact and communicate with coworkers in a positive and productive way
-Dress is business casual professional office attire
-Excellent communication skills
Job Type: Full-time, Year Round
Salary: $16.00 /hour
Job Type: Full-time
Pay: $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Shift:
- 8 hour shift
- Day shift
- No nights
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Reservations: 1 year (Preferred)
- Hospitality: 1 year (Preferred)
Ability to Commute:
- Kitty Hawk, NC 27949 (Required)
Work Location: In person
Salary : $16
