On-Site Leasing Agent

We are seeking an enthusiastic and professional Residential Leasing Agent to join our on-site leasing team. The ideal candidate will be responsible for leasing apartments, providing excellent customer service to prospective and current residents, and maintaining the day-to-day operations of the leasing office. This is an excellent opportunity for someone who enjoys interacting with people, thrives in a dynamic environment, and is looking to contribute to the growth of a new community.

Key Responsibilities:

Leasing and Sales:

- : Show available units to prospective residents, highlighting the property's features and amenities, and answering questions.

- : Engage with prospective tenants to assess their needs and preferences to match them with available units.

- : Guide prospects through the leasing process, ensuring they understand the terms and conditions of the lease. Facilitate all necessary paperwork.

- : Assist in creating and implementing marketing strategies to attract prospective tenants (e.g., social media posts, online listings, community outreach).

- : Maintain consistent and timely communication with leads, answer inquiries, and provide updates on available units and application status.

- : Actively work to convert prospects into residents by effectively addressing their concerns and facilitating the lease signing process.

Administrative Duties:

- : Keep accurate records of all interactions with prospective and current tenants, including applications, communications, and lease agreements.

- : Regularly update property listings on rental websites and the company website to ensure they are current and appealing.

- : Schedule property tours, follow-up appointments, and other necessary meetings with prospective residents. Coordinate with the maintenance team for unit readiness and showings.

- : Handle inbound calls, emails, and walk-ins from potential renters, providing information about the property and leasing process.

Customer Service & Resident Relations:

- : Assist with the move-in process for new residents, providing them with necessary information about building policies, amenities, and community events.

- : Build and maintain positive relationships with current residents, answering their questions and addressing concerns in a professional and timely manner.

- : Always ensure a high level of customer service, maintaining a positive, welcoming environment in the leasing office and throughout the property.

Office Management (Down Time Activities):

- : Ensure the leasing office and amenity spaces are clean, organized, and stocked with necessary supplies (e.g., brochures, marketing materials, and office supplies).

- : Help coordinate and assist in resident events, move-in/move-out procedures, and building community initiatives.

- : Use downtime to conduct local market research on rental rates, competitive properties, and trends in the Philadelphia rental market.

- : Assist in creating social media content, newsletters, and promotional materials for the property. Stay up-to-date with digital marketing best practices.

- : Ensure that the resident database is up to date, including processing applications and maintaining accurate contact details.

- : Help design and distribute flyers, brochures, and other promotional materials to keep the property visible and attractive to potential tenants.

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Compensation:

- Hourly Pay: $30 per hour.

- Bonus Structure: $200 bonus for each move-in secured by the agent.

- Work Schedule: The work schedule will depend on activity levels and leasing needs. The agent will be encouraged to make appointments with prospective residents as needed.

- Weekend Availability Required: Initially, Saturdays and Sundays will be required workdays, with flexibility based on business activity and leasing volume.

Qualifications:

- Experience: Previous experience in leasing, real estate, or customer service preferred, but not required.

- Communication Skills: Excellent verbal and written communication skills with a professional demeanor.

- Interpersonal Skills: Strong ability to build rapport with people, handle inquiries, and maintain a positive attitude.

- Detail-Oriented: Ability to manage multiple tasks simultaneously with strong attention to detail.

- Tech-Savvy: Comfort with using property management software, email, and social media platforms. Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

- Organizational Skills: Ability to maintain organized records and efficiently manage office responsibilities.

- Problem-Solving: Strong ability to think critically and creatively to resolve issues or concerns from prospective or current residents.

- Availability: Flexible availability to accommodate weekend and evening hours as needed.

Why Join Us?

- Competitive Pay: $20-$30 per hour plus a $200 bonus per move-in secured.

- Opportunity to Grow: Play a key role in a growing community and have the opportunity to make a real impact on the success of a new building.

- Dynamic Work Environment: Enjoy a varied workday with a combination of client interaction, administrative tasks, and marketing responsibilities.

- Flexible Scheduling: While weekends are required initially, the work schedule will be flexible and adjusted to match leasing activity.

- Supportive Team: Work in a collaborative, team-oriented environment where everyone is committed to success.

- Career Development: Opportunity to grow professionally and expand your role as the property grows.

Job Types: Full-time, Part-time

Pay: $20.00 - $25.00 per hour

Expected hours: 15 – 20 per week

Schedule:

• Evenings as needed
• Every weekend
• Holidays
• On call

Ability to Commute:

• Philadelphia, PA 19123 (Required)

Ability to Relocate:

• Philadelphia, PA 19123: Relocate before starting work (Preferred)

Work Location: In person

Salary : $20 - $30