What are the responsibilities and job description for the Counseling Service Manager position at Outreach Recovery?
Position Summary
The Counseling Services Manager will oversee management of all counseling operations to produce services in the most cost effective manner within quality standards. Achieve optimum labor, and least amount of overhead and resource costs. Oversee maximum efficiency in patient care delivery and services. Ensure clinical protocols and documentation operate at levels which meet corporate, patient outcomes and established financial benchmarks. Formulate and recommend policies and programs which guide the Company in maintaining and improving its competitive position and the profitability of the operation. Direct activities so that approved deliverables are completed on schedule and within quality standards and cost objectives.
Key Responsibilities
Leadership and Management
- Oversee daily operations of counseling services, ensuring high-quality support for clients.
- Supervise, train, and mentor a team of counselors and administrative staff.
- Sign off on supervision for ADTs, conduct performance reviews, and participate in hiring and recruiting processes to build a strong and capable team.
- Attend weekly leadership meetings to collaborate on organizational strategy and address departmental needs.
Service Delivery
- Ensure that clients receive timely and effective counseling support tailored to their individual needs.
- Monitor case management practices to maintain compliance with ethical and legal standards.
- Address escalated client concerns or complex cases as needed.
- Review counselor productivity reports regularly to track performance and ensure alignment with organizational goals.
Program Development
- Design, implement, and evaluate counseling programs and initiatives based on community or organizational needs.
- Develop workshops, support groups, and educational resources to promote mental health and well-being.
- Stay informed about industry trends and incorporate evidence-based practices into programming.
Administrative Duties
- Manage the counseling services budget and allocate resources effectively.
- Maintain accurate documentation, reports, and client records in compliance with legal and organizational requirements.
- Coordinate with other departments to ensure integrated service delivery.
- Conduct chart reviews to ensure accurate and compliant documentation practices.
Additional responsibilities may be assigned as needed to support the department or company goals.
Job Type: Full-time
Pay: From $85,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Addiction Medicine
- Psychiatry
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $85,000