Front Desk Receptionist

Outrigger Canoe Club is seeking a Front Desk Receptionist to join our vibrant team. Nestled in the Diamond Head neighborhood, our canoe club stands out as a premier destination with its stunning waterfront setting. From curating memorable experiences for our club members to offering top-notch service and support, you'll be a vital member of our dynamic team. Join us and contribute to the storied history of Hawaii's premier Canoe Club.

Outrigger Canoe Club offers extensive and competitive benefits (upon meeting eligibility requirements):

• Health, Dental and Vision Plans
• Participation in a 401(k) Retirement Plan
• Sick and Vacation Pay
• Free employee meals and more!

Details:

Title: Front Desk Receptionist

Reports to: Front Desk Manager

Position Type: Part-Time

Pay Range: The starting pay range for this position is $18.00 - $20.00 per hour. This is the pay for this position that Outrigger Canoe Club reasonably expects to pay. Decisions regarding individual pay will be based on a number of factors, such as experience and education.

Schedule: Weekdays/Weekends/AM/PM

Summary

Looking for a friendly, helpful individual to answer telephone calls and greet members and guests at the Club to determine their nature of business, and direct them to their destination. Must be willing to work 20 – 30 hours per week including nights and weekends.

Core Responsibilities:

The job duties listed below are an overview of the essential duties and measures required to be successful in the position. Please note that the listed examples do not include all tasks, which may be expected within this job position.

• Greets members and guests as they arrive at the Club and responds to any inquiries they may have.
• Operates switchboard telephone console to receive incoming calls, determines nature of the call and routes the call to appropriate person.
• Issues Guest and Reciprocal cards.
• Issues parking, boat and bicycle decals.
• Takes reservations for major Club functions.
• Performs a variety of clerical duties.

Physical Requirements:

• Often Sitting
• Sometimes Walking
• Sometimes Standing

General Requirements:

Education

• High School Degree or equivalent

Experience

• Experience in hospitality or related guest service environment

Qualifications

• Excellent customer service and hospitality skills
• Excellent oral and written communication skills
• Attention to detail
• Ability to work effectively and efficiently under pressure, with composure
• Teamwork attitude, ability to work interdepartmentally
• Maintains regular attendance, is consistently on time and complies with Outrigger Canoe Club standards
• Scheduling flexibility to meet operational needs

About the Outrigger:

Founded at a critical time when Hawaiian water sports faced extinction, the Outrigger Canoe Club emerged in 1908, aiming to preserve and promote ancient activities like surfing and outrigger canoeing. Initially situated on prime beachfront land in Waikiki, the club weathered challenges and relocation to its Diamond Head location in 1963. Notable for its iconic clubhouse the Outrigger has thrived over nearly 100 years. From its humble grass houses to the modern facility, the club has been a hub for water sports enthusiasts worldwide, hosting events like the 4th of July Walter Macfarlane Regatta and even contributing to the birth of beach volleyball. Today, with a membership exceeding 4000, the Outrigger Canoe Club remains a symbol of aloha and a dedicated custodian of Hawaiian aquatic traditions. The club's commitment to its original mission endures - “Let this be a place where man may commune with sun and sand and sea, where good fellowship and aloha prevail and where sports of old Hawai’i shall always have a home.”

Job Type: Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: 30 – 35 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Evening shift

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

Salary : $18 - $20