What are the responsibilities and job description for the Technical Writer position at OUTSOURCE Consulting Services, Inc. (OCSI.co)?
Job Details
Seeking a Technical Writer who thrives in a fast-paced environment to support a long-term rail project in Pittsburgh, PA.
Requirements:
The Contractor, in the first few weeks of this assignment, will primarily involve an Onboarding process to obtain an understanding of the Communications Train Control (CBTC) System currently being installed for the San Francisco Bay Area Rapid Transit District (BART) and the documentation effort required to support it. Will also need to learn the client's internal document management process, including the Teamcenter software tool, and the formal technical review (FTR) process. In addition, will need to learn the DOORS Requirements Management tool.
Responsibilities include:
- Develop operation and maintenance (O&M) manuals and corresponding training materials, such as instructor guides and student guides, for the BART project.
- Plan, develop, and submit technical documentation that describes specific equipment or subsystems that meet customer and/or contract requirements while adhering to Hitachi standards.
- Revise technical documentation in response to internal FTRs and external customer reviews and resubmit in a timely manner.
- Prepare technical documentation suitable for its intended audience and complete it by the scheduled due date.
- Prepare periodic reports on technical documentation progress as requested by the Shared Services Manager.
- Participate in Microsoft TEAMS meetings.
Work Hours: Must be able to work at least 40 hours per week for the duration of the Contract. Current working requirements are two days per week in the office, three days per week at home.
Qualification:
Experience
- Preferred - 1-2 years Technical Writer for a supplier to the Transportation Industry or worked directly for a railroad or mass transit authority
- Acceptable 2-4 years -Technical Writer for an engineering firm.
Essential Skills
- Proven ability to write operation and maintenance manuals, and corresponding training materials, such as instructor guides and student guides, that are clear, concise, correct, and consistent.
- Able to understand and organize large amounts of information that is technically complex and originates from a variety of sources.
- Able to use existing engineering documentation, such as Software Requirements Specifications, Hardware Design Documents, Interface Control Documents, etc., to glean the necessary information required in the technical documents.
- Ability to interview hardware/software subject matter experts and understand engineering-related information and terminology. Interviews will be in person or via TEAMS meetings.
Preferred Skills
- Ability to develop and maintain relationships with engineering and project management personnel to elicit information, support, and help when required for technical documentation development.
- Experience working successfully with challenging, difficult, and demanding customers.
- Ability to proactively identify risks and work collaboratively with the Hitachi team on solutions.
- Experience reading and understanding contractual requirements. Knowing Hitachi contractual requirements versus customer expectations is a key requirement.
- Excellent verbal, written, and electronic communications skills.
- Professionally mature, able to take direction, highly productive, work independently.
- Self-starter, not afraid to ask questions, motivated, proactive.
- Adaptable to the changes in direction of a project, flexible, and a good multi-tasker.
Plus Skills
- Working knowledge of Data Communications Systems, including ground-based networks and wireless networks.
- Experience with Network Management Systems.
- Working knowledge of Cisco switches.
Education
- Preferred Bachelor s Degree in Electrical Engineering, Electronics Engineering, Mechanical Engineering, Telecommunications, or Computer Science.
- Acceptable Bachelor s Degree in Technical Writing if corresponding work experience is with an engineering firm.
Miscellaneous
- Must be willing to apply for the SSI Clearance required to work on the BART project. Failure to obtain this clearance will disqualify the Contractor from this position.
NOTE:
- This position is hybrid (3 days remote / 2 days onsite)
- Travel is required to the Pittsburgh office only
- This is not a creative writing position
Additional Information:
OUTSOURCE Consulting Services, Inc. (OCSI.co) embraces equal opportunity. We are dedicated to building an inclusive workforce that embodies a diversity of experiences, views, and skill sets.
OCSI.co provides great benefits, i.e, PTO, Holidays, and additional Pre-tax Benefits (Healthcare, Commuter Check, Flexible Spending Account (FSA), and 401(k) Savings Plan).
To learn more about OCSI.co, we welcome you to visit our corporate website at . Thank you for your interest in our jobs. We look forward to seeing your resume!
Note: We are unable to sponsor H1B Visa and/or subcontract to Third Party Vendors.