What are the responsibilities and job description for the Content Programming Specialist position at OverDrive?
This position will require you to be in the Greater Cleveland, OH Area
We are presently in a hybrid schedule, 2 days on campus and 3 days WFH
The Content Programming Specialist provides key support for Marketplace merchandising, programming, and curation and assists with the execution of consumer-facing content marketing. The Content Programming Specialist supports marketing and sales campaigns, and tracks data analytics and performance metrics to maximize OverDrive’s sales and market share. This role works across OverDrive teams and content partners on content sales programs, opportunities, and promotions.
Responsibilities:
- Collaborate with the Content Partnership team to obtain and organize information relevant to content sales, including pricing, lending models, special terms, discounts, and participation in promotions.
- Assist with curation of promotional collections and themed collections in Marketplace and for partner and consumer-facing content campaigns.
- Organize, tag, and update content on-platform to enhance merchandising potential and maximize title performance.
- Develop and maintain an understanding of content partner catalogs through research from industry sources (e.g., Publisher’s Weekly) and interactions with content suppliers.
- Develop and maintain an understanding of school and library partner needs through engagement with Sales and Digital Content Librarian teams.
- Retrieve performance metrics as requested using provided tools. Prepare and provide internal reports on individual and campaign activities.
- Assist with the content-related data needs of other teams as directed.
- Interact with publishers to develop understanding of their catalog, collaborate on and support merchandising opportunities.
- Support strong content partner relationships through tailored, focused, and consistent engagements.
- Contribute to development, management, and maintenance of assigned areas of the team.
Requirements:
- Bachelor’s Degree in related field, or equivalent experience.
- 0–3 years of related experience (library, marketing, book merchandising, retail, etc.).
- Merchandising, promotions, marketing experience.
- Basic knowledge of the book, publishing, entertainment, library, music, and digital media industry.
- Confident and energetic.
- Excellent customer service skills.
- Exceptional time management and organization skills.
- Ability to communicate effectively and appropriately with partner contacts, outside vendors/contractors, and internal staff.
What’s Next:
As you’ve probably guessed, OverDrive is a place that values individuality and variety. We don’t want you to be like everyone else, we don’t even want you to be like us—we want you to be like you! So, if you're interested in joining the OverDrive team, apply below and tell us what inspires you and why you think you are perfect for our team.
OverDrive values diversity and is proud to be an equal opportunity employer.
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