What are the responsibilities and job description for the Business Office Manager position at OVERLANDPARK?
Join Our Caring Team at Overland Park Post Acute! Business Office Manager (BOM) We are seeking a detail-oriented Business Office Manager in our Long-term Care Community! If you have experience in healthcare billing and office management, we'd love to hear from you! Explore our culture, where our dietary team members, like YOU, make a difference every day—providing exceptional care in a supportive and rewarding environment.
Located in beautiful Overland Park, Kansas, we are proud to be a top choice for short-term rehabilitation and long-term care in Johnson County.
Schedule a visit today and discover hour our exceptional team is raising standards in resident care.
You will experience a welcoming environment filled with familiar, friendly faces every day. Our Mission : To revolutionize the delivery, leadership, and quality of post-acute care across the country. Our Values :
- Love : Care begins with compassion and heart.
- Excellence : Every day, we strive to improve and deliver the best care.
- Trust : Integrity drives every decision we make.
- Accountability : We own our actions and their outcomes.
- Mutual Respect : We treat everyone with kindness and dignity.
- Fun : Joy is part of the journey—every single day! Care Comes First - We lead with compassion, delivering personalized, high-quality care that meets the unique needs of every resident. Expert Team - Work alongside top-tier licensed medical professionals who are passionate about excellence in healthcare. Modern Facilities - Enjoy working in a state-of-the-art environment with cutting-edge medical technology and comfortable spaces. Holistic Approach - Be part of a team that values physical, emotional, and social well-being, offering residents a vibrant and fulfilling lifestyle. Community Connection - Help foster strong relationships between our residents and the local community through engaging events and activities. If you're ready to make an impact in a supportive and forward-thinking environment, join Overland Park Post Acute and be part of the team that sets the standard for care in Overland Park! Our Business Office Manager (BOM) leads the charge in overseeing all administrative and financial operations within the facility, including managing resident billing, accounts receivable, collections, insurance claims, resident trust funds, and ensuring compliance with relevant regulations, while also coordinating with clinical staff to maintain accurate resident records and financial information; essentially acting as the primary financial liaison between the facility, residents, and their families. Key Responsibilities :
- Billing and Collections : Processing resident invoices and billing statements for private pay, Medicare, Medicaid, and other insurance plans. Monitoring outstanding accounts receivable and actively pursuing collections on overdue payments. Staying updated on billing regulations and coding requirements.
- Admissions and Documentation : Verifying insurance eligibility and obtaining necessary documentation for new resident admissions. Maintaining accurate resident demographic and financial information in the electronic health record.
- Resident Trust Funds : Managing resident personal funds, including deposits, withdrawals, and recordkeeping. Ensuring compliance with regulations regarding resident trust accounts.
- Financial Reporting : Generating regular financial reports on revenue, expenses, and accounts receivable for facility management. Analyzing financial data to identify trends and potential issues
- Staff Supervision : Leading and supervising a team of billing clerks or office staff. Training staff on billing procedures and compliance guidelines.
- Compliance : Staying updated on healthcare regulations related to billing and financial practices. Ensuring the facility is compliant with HIPAA and other privacy laws
- Customer Service : Addressing resident and family billing inquiries and concerns in a professional manner. Collaborating with other departments to provide seamless resident care. Required Skills and Qualifications :
- Strong understanding of medical billing codes (CPT, ICD-10, HCPCS)
- Experience with Medicare and Medicaid billing regulations
- Proficiency in billing software and data management systems
- Excellent communication and interpersonal skills to interact with residents, families, and insurance companies
- Detail-oriented with strong organizational and problem-solving abilities
- Accounting and bookkeeping knowledge
- Associate's degree in business administration or related field preferred
- Prior experience in a healthcare setting, particularly long-term care, is highly beneficial. Why Join Our Team?
- Aggressive Wages : depending on relevant experiences
- Comprehensive Affordable Benefits : Medical (BCBS), dental, vision, and 401(k) plans.
- Work-Life Balance : Paid time off and your birthday as a paid holiday!
- Career Growth Opportunities : Tuition reimbursement and professional development to support your aspirations.
- A Positive Environment : A supportive workplace where your skills and contributions make a meaningful impact. Apply Today! Ready to make a difference in residents' lives? Join a team that's committed to love, excellence, and fun.
