What are the responsibilities and job description for the Operations Manager position at Overture Partners?
Key Responsibilities:
- Define and communicate operational business requirements for product implementations.
- Ensure integration of operational needs into technical designs and roadmaps.
- Manage Operations-related projects, documentation, and stakeholder communication.
- Serve as the primary liaison between Operations, IT, vendors, and leadership.
- Oversee workflow automation, system integrations, and reporting enhancements.
- Lead Model Office Testing and contribute to data-driven initiatives.
Qualifications:
- 5 years of project management experience in insurance, financial services, or tech-driven operations.
- Strong background in business analysis, stakeholder communication, and technical documentation.
- Familiarity with APIs, workflow automation, Agile/Scrum, and project management tools (JIRA, Confluence).
- Ability to translate business needs into technical requirements and manage multiple projects.
Preferred Skills:
- Experience in life insurance operations, eApplications, Talkdesk, and 1035 Exchange.
- Background in data reporting, dashboards, and vendor management.
Benefits:
- Competitive salary, health benefits.
- Collaborative, growth-focused work environment.
