Housing Case Manager

Under the supervision of the assigned Housing Program Coordinator, provides holistic, comprehensive services to OASIS residential clients, nonresidential clients, and their children.

 

ESSENTIAL DUTIES AND RESPONSIBILITES include the following. Other duties may be assigned.

 

Provides individual, group counseling and case management services for OASIS clients as outlined in the ZeroV Victim Service Standards.

 

Collaboratively develop, with each individual client a detailed housing plan which outlines the steps to obtain and maintain permanent housing.

 

Provides services to promote family self-sufficiency.

 

Assists clients in establishing a safety plan, identifying goals, and locating resources to achieve them.

 

Coordinates client needs with appropriate staff.

 

Responds to crisis calls; provides information and referrals as needed.

 

Completes client intakes, assessments and exits according to OASIS Policies and Procedures.

 

Maintains daily contact sheet and other documentation as required.

 

Maintains client files as outlined in OASIS Policies and Procedures.

 

Provides information, referrals, crisis intervention and advocacy serves for program participants.

 

Documents and makes appropriate reports to the Cabinet for Health and Family Services.

 

Attends case staffings, in-services, trainings and staff meetings as assigned.

 

Performs public speaking duties; represents agency in community or interagency activities.

 

Provides agency services to hospitals, social service agencies, schools and law enforcement agencies.

 

Maintains a county resource directory.

 

Understanding and knowledge of the Emergency Solutions Grant and its regulations.

 

Facilitates client entries to campus and provides follow-up services upon exit.

 

Transfers phone lines to campus when office is unattended.

 

Performs other duties as assigned.

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

 

Bachelors Degree in Social Work or related field or equivalent experience.

 

Ability to read, analyze, and interpret general business periodicals, financial reports, professional journals, technical procedures, or governmental regulations and legal documents. Ability to write reports, business correspondence, procedure manuals, speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information and respond to questions from supervisors, clients, fellow employees, and the general public.

 

Ability to apply concepts of basic math and algebra.

 

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions in written, oral, diagram, or schedule form.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

The noise level in the work environment is usually moderate.

 

Machines: Transportation vehicles, office machines and equipment.

 

Must demonstrate respect for the dignity and equality of all people and maintain standards of confidentiality in accordance with OASIS Policies.

 

An ability to maintain a good public image of the program through a high level of professionalism.

 

The ability to travel, work flexible hours and to maintain a positive leadership role.

 

A commitment to the mission of the agency.

 

Adheres to all OASIS Policies.