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Oxford Suites Spokane - Guest Room Attendant

Oxford Collection Hotels
Spokane, WA Full Time
POSTED ON 3/20/2025 CLOSED ON 4/4/2025

What are the responsibilities and job description for the Oxford Suites Spokane - Guest Room Attendant position at Oxford Collection Hotels?

Wage & Job Info: Housekeeper - $16.75 - $18.25 based on experience, 30-40 house per week, Includes weekends.

At The Oxford Collection of Hotels, we don’t just provide jobs—we cultivate careers in a culture that values innovation, teamwork, and personal growth. As a rapidly growing and progressive hospitality company, we recognize that our employees are the key to our success. We foster a supportive, inclusive, and dynamic work environment where every team member is empowered to excel.

We’re looking for passionate, guest-focused individuals to join our team! Whether you're starting your hospitality career or bringing years of experience, if you thrive in a fast-paced, people-first environment, we’d love to meet you.

What We Offer

Competitive pay and performance-based incentives

Medical, dental, and vision coverage for peace of mind

401(k) with profit sharing to invest in your future

Generous paid time off so you can recharge

Exclusive discounts at our properties—because you deserve great getaways, too!

Ongoing training, leadership development, and career growth opportunities

Ready to be part of something exceptional? Apply today and let’s create memorable guest experiences together!

POSITION SUMMARY: The primary responsibility of the Housekeeper is to maintain clean and attractive rooms for the guests of Oxford Collection of hotels. This position is responsible for the timely and proper cleaning and sanitizing of the guestrooms on a daily basis.

ESSENTIAL DUTIES & RESPONSIBILITIES: All duties and responsibilities of this position are to be performed with exceptional caring and genuine guest service upholding the Oxford Collection of hotels standards and culture at all times.

  • Guestroom Cleaning and Sanitizing (80%): Thoroughly clean and restock assigned guestrooms. This includes completing all pre-clean duties, including but not limited to guest supplies, cleaning supplies, and linen for housekeeping cart set up. Performing cleaning duties such as vacuuming, dusting, mopping, changing linens, removing trash and dirty linens. This position is also responsible for keeping all hallways, public areas and closets neat and clean; preparing the housekeeping cleaning cart for the next day’s use, and reporting any guest borrowed items to the housekeeping supervisor. Provide guest items to manager or supervisor and record to lost and found at the end of shift.

Perform all tasks in compliance with federal, state, local, food safety and sanitation requirements and Oxford Collection of hotels safety standards and security procedures. Be knowledgeable about and able to respond to emergency situations. Report any maintenance repairs needed immediately to their supervisor or General Manager.

  • Guest Relations (10%): Interact and acknowledge guests. Identify issues and resolve problems. Maintain integrity, confidentiality, and sensitivity when working with both internal and external guests.
  • Other (10%): Communicate effectively with all hotel staff to ensure smooth delivery of services. Other duties as assigned.

COMPETENCIES

  • Professional Appearance - Presents a professional and polished look
  • Physical Skills – Demonstrates capability of performing physical work in a variety of conditions
  • Detail Orientation – Is accurate and methodical when following processes and instructions
  • Team Orientation – Works cooperatively with others, assisting voluntarily
  • Customer Service – Understands and meets the needs of customers
  • Time Management – Does most important, guest-related work first
  • Stress Management – Exhibits self-awareness and self-control in pressure situations
  • Company Character – Supports company vision and values

Education & Experience

  • High School Diploma or GED preferred
  • Hospitality / hotel work experience preferred
  • Housekeeping experience preferred

Job Requirements

  • Proof of eligibility to work in the United States
  • Reliable transportation to and from work
  • Ability to work a flexible schedule including evening, weekends and holidays
  • Reliable and consistent attendance

Physical Requirements

  • Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently
  • Must be able to lift 50 pounds occasionally and often exert up to 20 pounds of force to push, pull, carry, lift or otherwise move objects
  • Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis
  • While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat)
  • Must be able to climb stairs both inside and outside and frequently lift 20 lbs. and occasionally up to 50 lbs.

The Oxford Collection of hotels is proud to be an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all candidates and employees without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to all terms and conditions of employment? We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

All offers are contingent on preemployment screening.

Salary : $17 - $19

Oxford Suites Spokane Valley - Sales Manager
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