GL QC Technician Level 2 (Nutrition)

Description

Missions

• Comply with Good Manufacturing Practices (GMP) and relevant laws and regulations for cosmetics and OTC products. 
• Guarantee quality at each Bill of Material level (RAW, PKG, BULK, WIP, FG). 

Scope

• Packaging, Pressed Pans, Hot Pours and Finished Products.

Functions

1. GMP: Follow GMP training. Report and coach where necessary. 
2. Issue the batch code and expiration date according to customers’ requirements. 
3. Set up work orders to ensure that all specifications are met by validating the first ten pieces (TBOM, Spectrum, Standard) – Correct items received, Torque test, Jacomex, Fill Weight, Appearance, Bulk Temperature, Bulk Color, Pan/Compact Compatibility, Date Code – Expiration Date Printing…
4. Support production in the assessment of quality aspects necessary to complete the production in accordance with the specifications established. 
5. Create sample number in Oracle for any products requiring micro testing. 
6. Provide retains, micro, pre-shipment and OTC samples (if applicable) to Quality Assurance. 
7. Incoming components: inspect to supplier drawing, artwork, and color standards. Report any deviations to the QC Manager and reject or raise nonconformance as appropriate. Work with Customer Service Representative and Purchasing by reporting all issues regarding CSCs and Direct Buy / Turnkey, Respectively. 
8. Outgoing Inspection: Inspect Finished Goods and WIP’s (Part finished items / work in progress) to ISO-2859. Record results on the inspection sheet. 
9. Reworks: When reworks resulting from quarantine inspection or customer complaint are required, support production by checking that reworks are done in accordance with the instructions from Quality. 
10. Perform a gazebo with all involved departments for any non-conformances or red zone issues. Document each non-conformance by following the Non-Conforming SOP (Issuance of a Non-Conformance number, description of the non-conformance, and corrective action / reworks instruction if applicable).
11. Send pre-ship samples and OFA submissions to the customer in timely manner (24 hours) as required. Edit logs and submission forms accordingly. 
12. Update the status in Oracle for Packaging, PPOs, and Finished Goods as required. 
13. Ensure all issues are communicated to QC Manager and that any deviations are documented.

Key Performance Indicators

• % FG RFT.
• % WIP RFT.
• % Rej PKG lots.

Qualifications

Education

• High School Diploma or equivalent.
• Some education in mathematics and English. A formal qualification in mechanical engineering would be advantageous.
• Experience in Cosmetics Manufacturing and assembly or similar FMCG.

Work Experience

• Knowledge of Quality Assurance.
• Experience in related industries: Cosmetics, Personal Care, Consumer Goods, Pharmaceutical, Food & Beverage.

Skills

1. Analytical skills.
2. Employee management skills.
3. Business and functional expertise.
4. Strategic thinking.
5. High performer under pressure.
6. Excellent written and verbal communication skills (Spanish a plus).
7. Proven problem solving and analytical skills.
8. Demonstrate creativity, flexibility, and use of innovative approaches.

Abilities

1. Positive & Communicative.
2. Questioning & Challenging.
3. Accountable & Transparent.
4. Team Oriented.
5. “Can do” problem solving attitude.
6. Process Focused.
7. Results oriented.
8. Quality focused.
9. Lack of blame attitude.

Working Conditions

• Perform repetitive tasks.
• Regularly working in a noisy environment.
• Sitting for long periods of time.
• Frequently working in normal office environment.

Physical Demands

• Light physical activity as necessary.
• Climbing stairs.
• May require prolonged sitting at desk.

Vertical and Horizontal Footbridges

• VERTICAL – QC Manager.
• HORIZONTAL – Purchasing, NPD, Production.

Salary : $16 - $20