What are the responsibilities and job description for the Director of Operations position at OysterLink?
About the Job
OysterLink is the go-to website for sourcing top-tier jobs in the hospitality industry. We’re looking for a strategic and experienced Director of Operations to join the team at Woodberry Kitchen & Artifact Coffee. If you have a passion for leading multi-unit operations, driving efficiency, and ensuring an exceptional guest experience, we want to hear from you.
At OysterLink, we specialize in connecting the best talent with top-tier opportunities. Our clients are searching for a Director of Operations who can oversee daily operations across multiple locations while maintaining the highest standards in food service, team leadership, and business performance.
This isn’t just another Director of Operations job listing. This is an opportunity to lead at one of Baltimore’s most respected and sustainability-focused hospitality groups, bringing your expertise to a role that demands leadership, innovation, and operational excellence.
What You Will Be Doing:
- Overseeing daily operations for Woodberry Kitchen & Artifact Coffee and ensuring smooth workflow across all departments.
- Driving operational efficiencies, optimizing costs, and improving profitability.
- Implementing and maintaining high standards in food quality, service, and hospitality.
- Leading and developing management teams to maximize staff performance and engagement.
- Ensuring compliance with all health, safety, and regulatory guidelines.
- Managing vendor relationships and maintaining strong supplier partnerships.
- Developing and executing strategies to enhance guest experience and drive business growth.
What You Won’t Be Doing:
- Taking customer orders or serving food.
- Handling routine administrative tasks unrelated to operations.
- Working in a static, day-to-day managerial role—this position is for a proactive leader who thrives in dynamic environments.
Basic Requirements:
- Experience: Minimum five years in a senior operations role, preferably in hospitality or restaurant management.
- Skills: Strong leadership, financial management, and team development abilities.
- Education: Bachelor’s degree in business, hospitality, or a related field is a plus.
- Availability: Open to a flexible schedule, including evenings, weekends, and holidays as needed.
- Authorization: Proof of U.S. work eligibility.
