What are the responsibilities and job description for the Customer Service Representative position at Ozarks Community Hospital?
HEALTHY COMMUNITIES. COMPASSIONATE CARE.
Ozarks Community Hospital in Gravette, AR has an immediate opening for a full-time Customer Service Representative within our Gravette Clinic.
ABOUT OUR HEALTH SYSTEM.
Ozarks Community Hospital is a safety-net healthcare provider headquartered in Gravette, Arkansas, serving both urban and rural communities throughout the Ozarks. Our facilities include a hospital located in Gravette, Arkansas and a number of satellite clinics located in Southwest Missouri and Northwest Arkansas.
Ozarks Community Hospital takes great pride in providing patients accredited Patient-Centered Medical Homes through a dozen rural health clinics and as part of a broader range of specialty services located in its two provider-based clinics in Gravette, Arkansas and Springfield, Missouri. Specialty clinic services include Pediatrics, Women’s Health, Diabetes Care, Hepatitis C, Urology, Geriatrics, Pain Management, and the FLAG (Fatty Liver and Goals) Clinic.
Our Mission: Ozarks Community Hospital and clinics are dedicated to providing exceptional healthcare and preventive services to all patients in an atmosphere of compassion, respect, and dignity, with a commitment to care for the underserved and to improve access to care.
Benefits include:
- Medical, Dental and Vision Insurance
- Up to 3.5 weeks of possible PTO first year (40-hour work week)
- 401k with company match
Job Summary: Under the supervision of the department manager, the Customer Service Representative (CRS) is responsible for performing basic clinical, administrative and office support functions in an assigned department or clinic, including greeting patients, answering phones, and scheduling appointments.
Requirements:
- High school diploma or equivalent.
- Knowledge of Medicare, Medicaid, third party payors.
- Successful work experience in a front office setting or in another clerical position.
- Strong working knowledge of office procedures and basic accounting principles.
- Ability to effectively use and maintain office equipment.
- BLS or Friends and Family certification preferred.
- Great organizational and multitasking abilities.
OCH is an Equal Opportunity Employer
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person
Salary : $15
