Teller Specialist

Description

Ozarks Federal Savings and Loan has been serving customers since 1930. Today we remain as a community bank that is dedicated to our customers, employees, and the communities that we serve. If you are looking for a rewarding career with opportunities for growth and advancement, great benefits, and great teammates, then we want to hear from you. Ozarks Federal tellers have the pleasure of working in a professional and positive environment while providing exemplary service to our customers, who are also our owners.

Work Context

Physical Requirements

• Spend Time Making Repetitive Motions
• Long Periods of Sitting or Standing Can Occur
• Lifting up to 20 pounds

Work Setting

• Indoors
• Moderate noise level

Essential Job Functions

• Balance currency, coin, and checks in cash drawers at end of shifts, and calculate daily transactions using computers, calculators, or adding machines.
• Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
• Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
• Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
• Issue cashier checks, teller checks and money orders to customers.
• Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
• Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
• Identify transaction mistakes when debits and credits do not balance.
• Arrange monies received in cash boxes and coin dispensers according to denomination.
• Receive mortgage or loan payments, verifying payment dates and amounts due.
• Resolve problems or discrepancies concerning customers' accounts.
• Explain, promote, or sell products or services such as money orders and cashier's checks.
• Assist with ATM functions when needed, such as counting cash, filling canisters and balancing ATM totals for all locations. Perform research to locate any errors when needed.
• Assist with night deposit functions and payments received by mail.
• Assist with the counting of delivered cash.
• Credit and balance the ATM general ledger when deposits are made via ATM.
• Post interest earned from Certificates of Deposit owned by OFSL at other financial institutions.
• Complete branch capture daily of all checks processed that business day for receipt by core processor.
• Assist both lobby and drive-thru customers.
• Back-up new accounts position.
• Travel to branch locations to cover vacancies when needed.
• Ensure teller area is properly stocked and maintained.
• Order a supply of cash to meet daily needs.

Qualifications

Education:

Associate's Degree (or other 2-year degree)
High School Diploma (or GED or High School Equivalence Certificate)
Some College Courses

Skills:

Basic Skills

• Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Mathematics - Using mathematics to solve problems.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Speaking - Talking to others to convey information effectively.
• Writing - Communicating effectively in writing as appropriate for the needs of the audience.
• Time Management - Managing one's own time effectively and productively.

Ozarks Federal is an EEO/AA employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, gender, national origin, disability, or veteran status.