What are the responsibilities and job description for the Behavioral Health Adult Protective Services Worker position at Ozaukee County?
Full Time- Non-Exempt Position
Starting Wage: $32.87- $41.99
Job Summary
Adult Protective Services workers investigate allegations of abuse, neglect and exploitation of older adults and adults identified by statute as vulnerable due to a physical or mental condition that impacts their ability to care for themselves. APS workers assess preferences and needs, educate involved parties, and encourages usage of resources and interventions to reduce or eliminate risks to safety and well-being. Legal interventions are utilized as needed to ensure the protection of adults at risk.
Essential Functions And Responsibilities
The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily and successfully with or without reasonable accommodations to be qualified for the position. Other duties may be required and assigned.
65% Investigation of Abuse Allegations and Coordinates Disposition:
Responds within 24-72hours (within business hours) to assigned referrals, typically with an unannounced visit in a variety of settings (home, facility, hospital, family home, office) throughout the county. Assesses emergency/immediate needs, threats to safety and well-being and initiates a Chapter 55 Emergency Protective Placement if applicable. Interview clients, family, involved professionals and other collateral contacts. Using evidence-based tools and assessments, assesses the biopsychosocial needs of the identified person including physical, cognitive, psychiatric, medical, social, emotional, financial needs and abilities. Make reports to appropriate state oversight agencies. Functions are carried out in client caseload, as well as in guiding staff through these duties as the APS Lead. Works in conjunction with Corporation Counsel to coordinate legal proceedings including but not limited to completing legal documents, filing court documents, arranging evaluations, collecting relevant information, and providing testimony as needed.
Additional duties could include arranging witnesses and serving legal documents. Documents all relevant work in the electronic health record (EHR) in accordance with department policy and procedure.
15% Annual Protective Placement Reviews:
Reviews Annual Protective Placement orders (WATTS) as assigned. Completes in-person assessments of person on protective placement, reviews collateral information from providers and guardians to provide a comprehensive report to the court with recommendations in accordance with Wisconsin State Statutes and applicable codes. Collaborate with the treatment team on placement selection and approves transfers of placement. Attend court hearings as required.
5% Educate Client and Support System:
Educates clients, family members, supports, medical and other involved professionals regarding disease progression, needs, appropriate level of care and supervision, resources and legal processes. Educates community and professionals regarding the APS role.
5% Coordinate Services:
Supports team members with formulating and presenting recommendations for safety, well-being and reduction of risk with clients, supports and involved professionals. Assists with locating community agencies and collaborates with county and outside agencies to arrange services and supports.
10% After Hours On-call:
Participates in the on-call rotation to meet program requirements including weekends and a holiday rotation. Responds to requests for crisis intervention services at Ozaukee County Jail using phone and in-person response. Documents accordingly in the EHR per DHS 34 billing guidelines.
Supervision Exercised
None
Minimum Education Qualifications
Education and/or Experience Requirements:
In order to perform the functions and responsibilities of the position (listed above) the following knowledge, skills, and abilities are essential.
Physical Requirements
Ozaukee County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Ozaukee County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Nothing in this job description limits management’s right to assign or reassign duties and responsibilities to this job at any time. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement or affect the at-will nature of the employment arrangement between the employee and company and is subject to change by the employer as the needs of the employer and requirements of the job change.
Ozaukee County offers a generous benefits package including: health, dental, life, & vision insurance; free employee health clinic & Teladoc; paid holidays, vacation, & sick time; state of Wisconsin WRS defined benefit pension program; bonus opportunities; employee fitness room; wellness program & wellness reimbursement; tuition reimbursement & continuing education opportunities; and more! Please note some that benefits offered are dependent on full-time/part-time status.
Ozaukee County prohibits discrimination and harassment of any type against applicants and employees on the basis of race, color, religion, sex, national origin, age, handicap, disability, genetics, veteran status or military service, marital status or sexual orientation, gender identity or expression, or any other characteristic or status protected by federal, state or local laws. Ozaukee County also provides reasonable accommodations to qualified individuals with disabilities in accordance with the requirements of the Americans With Disabilities Act and applicable state and local laws.
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Starting Wage: $32.87- $41.99
Job Summary
Adult Protective Services workers investigate allegations of abuse, neglect and exploitation of older adults and adults identified by statute as vulnerable due to a physical or mental condition that impacts their ability to care for themselves. APS workers assess preferences and needs, educate involved parties, and encourages usage of resources and interventions to reduce or eliminate risks to safety and well-being. Legal interventions are utilized as needed to ensure the protection of adults at risk.
Essential Functions And Responsibilities
The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily and successfully with or without reasonable accommodations to be qualified for the position. Other duties may be required and assigned.
65% Investigation of Abuse Allegations and Coordinates Disposition:
Responds within 24-72hours (within business hours) to assigned referrals, typically with an unannounced visit in a variety of settings (home, facility, hospital, family home, office) throughout the county. Assesses emergency/immediate needs, threats to safety and well-being and initiates a Chapter 55 Emergency Protective Placement if applicable. Interview clients, family, involved professionals and other collateral contacts. Using evidence-based tools and assessments, assesses the biopsychosocial needs of the identified person including physical, cognitive, psychiatric, medical, social, emotional, financial needs and abilities. Make reports to appropriate state oversight agencies. Functions are carried out in client caseload, as well as in guiding staff through these duties as the APS Lead. Works in conjunction with Corporation Counsel to coordinate legal proceedings including but not limited to completing legal documents, filing court documents, arranging evaluations, collecting relevant information, and providing testimony as needed.
Additional duties could include arranging witnesses and serving legal documents. Documents all relevant work in the electronic health record (EHR) in accordance with department policy and procedure.
15% Annual Protective Placement Reviews:
Reviews Annual Protective Placement orders (WATTS) as assigned. Completes in-person assessments of person on protective placement, reviews collateral information from providers and guardians to provide a comprehensive report to the court with recommendations in accordance with Wisconsin State Statutes and applicable codes. Collaborate with the treatment team on placement selection and approves transfers of placement. Attend court hearings as required.
5% Educate Client and Support System:
Educates clients, family members, supports, medical and other involved professionals regarding disease progression, needs, appropriate level of care and supervision, resources and legal processes. Educates community and professionals regarding the APS role.
5% Coordinate Services:
Supports team members with formulating and presenting recommendations for safety, well-being and reduction of risk with clients, supports and involved professionals. Assists with locating community agencies and collaborates with county and outside agencies to arrange services and supports.
10% After Hours On-call:
Participates in the on-call rotation to meet program requirements including weekends and a holiday rotation. Responds to requests for crisis intervention services at Ozaukee County Jail using phone and in-person response. Documents accordingly in the EHR per DHS 34 billing guidelines.
Supervision Exercised
None
Minimum Education Qualifications
Education and/or Experience Requirements:
- Bachelor’s Degree in Social Work or other Human Service field required, Master’s preferred.
- Two years of working in the human services field with elderly and disabled individuals required.
- Ability to be certified as a Social Worker, Advanced Practiced SW, or Licensed Clinical SW strongly encouraged
- Valid Wisconsin driver’s license and insurance required upon hire
- Ability to become crisis certified and perform duties under DHS 34 and in accordance with Chapter 51 of the Wisconsin State Statutes.
- Department of Human Services training including but not limited to: Trauma Informed Care; HIPPA; Equity/Diversity training, MANDT; Active Shooter/Safety; KnowBe4 (computer security)
In order to perform the functions and responsibilities of the position (listed above) the following knowledge, skills, and abilities are essential.
- Strong background in aspects of aging and disabilities – physical, social, psychological aspects
- Skills in strategic thinking with excellent oral, written and computer skills
- Skills in organizational and analytical processes
- Valid Wisconsin driver’s license.
- Ability to formulate client service and treatment plans.
- Ability to assess emotional states, behavioral indicators, family dynamics, and overt signs of abuse to determine whether an abusive situation exists.
Physical Requirements
- Prolonged periods of sitting and working on a computer
- Periodic periods of standing or walking
- Work is typically conducted in the DHS Office, in homes, in community environments, and remotely from home
- Work related travel is necessary
Ozaukee County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Ozaukee County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Nothing in this job description limits management’s right to assign or reassign duties and responsibilities to this job at any time. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement or affect the at-will nature of the employment arrangement between the employee and company and is subject to change by the employer as the needs of the employer and requirements of the job change.
Ozaukee County offers a generous benefits package including: health, dental, life, & vision insurance; free employee health clinic & Teladoc; paid holidays, vacation, & sick time; state of Wisconsin WRS defined benefit pension program; bonus opportunities; employee fitness room; wellness program & wellness reimbursement; tuition reimbursement & continuing education opportunities; and more! Please note some that benefits offered are dependent on full-time/part-time status.
Ozaukee County prohibits discrimination and harassment of any type against applicants and employees on the basis of race, color, religion, sex, national origin, age, handicap, disability, genetics, veteran status or military service, marital status or sexual orientation, gender identity or expression, or any other characteristic or status protected by federal, state or local laws. Ozaukee County also provides reasonable accommodations to qualified individuals with disabilities in accordance with the requirements of the Americans With Disabilities Act and applicable state and local laws.
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Salary : $33 - $42
