What are the responsibilities and job description for the Behavioral Health Liaison position at Ozaukee County?
Full-time, Non-Exempt
Starting Pay Range: $68,369.60 - $74,048
Job Summary
The Behavioral Health Liaison (BHL) works with individuals who are seeking psychiatric service referrals for a variety of acute and chronic psychiatric needs. The BHL provides consultation to all consumers of the Department of Human Services staff when requested, law enforcement, outside agencies, and the community regarding behavioral health services, crisis intervention, and suicidal risk assessment. The BHL also works closely with the court system as it relates to State Statutes Chapters 34, 46, 51.42, 54, 55, 92, 94 and all professional and county guidelines. Case assignments and community treatment needs can vary significantly and often require working outside the normal 8:00a–4:30p workday. The BHL may provide services in a variety of settings including a person’s home in the community, office, school, or jails.
Essential Functions and Responsibilities
The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily and successfully with or without reasonable accommodations to be qualified for the position. Other duties may be required and assigned.
30% Case Management:
Services offered in all categories of Case Management include assessing appropriate level of care and ensuring appropriate follow through, support, education, counseling and follow-up to families/support systems and of the individual, advocates for persons with behavioral health needs in the community. Collaborates with assigned providers and the client during the progression of a court order to make recommendations to the court. Provides voluntary Case Management services.
45% Crisis Intervention:
Receives and responds to crisis/emergency calls and requests, completes suicide risk assessments, provides services through interviews, home visits, investigations, and assessments in consultation with client, family, other caretakers, law enforcement and/or relevant medical personnel. Determines level of care including-but limited to-least restrictive, most appropriate outcome, and in-person responding may be required. Authorizes Chapter 51.15 Emergency Detention, Chapter 51.45 Incapacitation Holds, and/or Chapter 55 Emergency Protective Placement.
5%Intake
Intake triage for all Behavioral Health programs; Outpatient Therapy, Outpatient Groups Medication Management, and Case Management services (Comprehensive Community Services, Community Support Program, Crisis Case Management). Knowledgeable in alternate resources including community clinics, providers, and higher level of care programs to meet the needs of the client. Coordinate referrals for those seeking residential treatment and when applicable, facilitate funding requests. Staff referrals with the outpatient treatment team, and coordinate record keeping/obtaining for new clinic referrals.
5%Team Staffing:
Participates in crisis team staffings, group supervision, multidisciplinary meetings, and collaborates with other Human Services Divisional staff as identified and appropriate to meet the needs of clients. Develops crisis plans within this framework.
10% Court Liaison:
Prepares for, collaborates on and attends court proceedings: Chapter 51.15 Probable Cause, Chapter 51.15 Final Hearings and Chapter 51.15 Recommitment Hearings under 51.35. Maintains communication with Ozaukee County Corporation Counsel.
5%/5% Training/Other:
Completes documentation on a timely basis. Attends in-service training to maintain standards, certification and personal licensure. Reviews current behavioral health research and education on cutting edge information pertaining to all duties listed above. Monitors and reviews caseload regularly, maintains up to date records and documentation. Performs any other duties that may be assigned.
5%/0% Discharge Planning from Inpatient Services:
Finds placements in the community (home, CBRF, supervised living), coordinates outpatient services, ensures follow-up appointments scheduled and continuation of care, coordinates with community supports, case managers and providers, schedule follow-up calls.
5%/0% Coordination of Care Post-Emergency Detention:
Follows-up after Emergency Detention, including coordination of care and collaboration with Corporation Counsel regarding court proceedings and requirements.
Supervision Exercised
None
Minimum Education Qualifications
Education and/or Experience Requirements:
Licenses, Certifications, and Other Requirements:
Minimum Knowledge, Skills, and Abilities Qualifications
In order to perform the functions and responsibilities of the position (listed above) the following knowledge, skills, and abilities are essential.
In evaluating candidates for this position, Ozaukee County may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.
Physical Requirements
Work Environment
A large portion of the BHL’s work environment is in the community where their clients live and work. Contacts also occur in the hospital, jail, courtrooms, and other agencies, including law enforcement. Due to the unpredictability of some outreach situations, there is an infrequent risk of attack or injury from clients.
EOE / ADA Statement
Ozaukee County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Ozaukee County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Nothing in this job description limits management’s right to assign or reassign duties and responsibilities to this job at any time. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement or affect the at-will nature of the employment arrangement between the employee and company and is subject to change by the employer as the needs of the employer and requirements of the job change.
Starting Pay Range: $68,369.60 - $74,048
Job Summary
The Behavioral Health Liaison (BHL) works with individuals who are seeking psychiatric service referrals for a variety of acute and chronic psychiatric needs. The BHL provides consultation to all consumers of the Department of Human Services staff when requested, law enforcement, outside agencies, and the community regarding behavioral health services, crisis intervention, and suicidal risk assessment. The BHL also works closely with the court system as it relates to State Statutes Chapters 34, 46, 51.42, 54, 55, 92, 94 and all professional and county guidelines. Case assignments and community treatment needs can vary significantly and often require working outside the normal 8:00a–4:30p workday. The BHL may provide services in a variety of settings including a person’s home in the community, office, school, or jails.
Essential Functions and Responsibilities
The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily and successfully with or without reasonable accommodations to be qualified for the position. Other duties may be required and assigned.
30% Case Management:
Services offered in all categories of Case Management include assessing appropriate level of care and ensuring appropriate follow through, support, education, counseling and follow-up to families/support systems and of the individual, advocates for persons with behavioral health needs in the community. Collaborates with assigned providers and the client during the progression of a court order to make recommendations to the court. Provides voluntary Case Management services.
45% Crisis Intervention:
Receives and responds to crisis/emergency calls and requests, completes suicide risk assessments, provides services through interviews, home visits, investigations, and assessments in consultation with client, family, other caretakers, law enforcement and/or relevant medical personnel. Determines level of care including-but limited to-least restrictive, most appropriate outcome, and in-person responding may be required. Authorizes Chapter 51.15 Emergency Detention, Chapter 51.45 Incapacitation Holds, and/or Chapter 55 Emergency Protective Placement.
5%Intake
Intake triage for all Behavioral Health programs; Outpatient Therapy, Outpatient Groups Medication Management, and Case Management services (Comprehensive Community Services, Community Support Program, Crisis Case Management). Knowledgeable in alternate resources including community clinics, providers, and higher level of care programs to meet the needs of the client. Coordinate referrals for those seeking residential treatment and when applicable, facilitate funding requests. Staff referrals with the outpatient treatment team, and coordinate record keeping/obtaining for new clinic referrals.
5%Team Staffing:
Participates in crisis team staffings, group supervision, multidisciplinary meetings, and collaborates with other Human Services Divisional staff as identified and appropriate to meet the needs of clients. Develops crisis plans within this framework.
10% Court Liaison:
Prepares for, collaborates on and attends court proceedings: Chapter 51.15 Probable Cause, Chapter 51.15 Final Hearings and Chapter 51.15 Recommitment Hearings under 51.35. Maintains communication with Ozaukee County Corporation Counsel.
5%/5% Training/Other:
Completes documentation on a timely basis. Attends in-service training to maintain standards, certification and personal licensure. Reviews current behavioral health research and education on cutting edge information pertaining to all duties listed above. Monitors and reviews caseload regularly, maintains up to date records and documentation. Performs any other duties that may be assigned.
5%/0% Discharge Planning from Inpatient Services:
Finds placements in the community (home, CBRF, supervised living), coordinates outpatient services, ensures follow-up appointments scheduled and continuation of care, coordinates with community supports, case managers and providers, schedule follow-up calls.
5%/0% Coordination of Care Post-Emergency Detention:
Follows-up after Emergency Detention, including coordination of care and collaboration with Corporation Counsel regarding court proceedings and requirements.
Supervision Exercised
None
Minimum Education Qualifications
Education and/or Experience Requirements:
- Minimum requirement is a bachelor’s degree in a related social services field with preference for individuals who carry certification and/or licensure per Wisconsin State Statutes. Preference for master’s degree with applicable licensure.
- Minimum six months prior working in social services field. Knowledge of applicable Wisconsin State Statutes.
Licenses, Certifications, and Other Requirements:
- Complete Crisis Training and Orientation after hire.
- Completes additional trainings as recommended by leadership
Minimum Knowledge, Skills, and Abilities Qualifications
In order to perform the functions and responsibilities of the position (listed above) the following knowledge, skills, and abilities are essential.
- Must be available for periodic call-ins during emergent situations.
- Good communication skills and the ability to problem-solve independently, particularly in crisis situations.
- Ability to understand and to follow directions from supervisors, complying with agency/county directives, state laws, licensing rules and regulations and certification standards that cover individuals, agencies, court orders and program guidelines.
- Ability to maintain accurate, timely treatment records for each client. Excellent verbal skills are essential to communicate clearly with clients and other staff members. Ability to read and to understand clinical reports and professional literature.
- Knowledge of the spectrum of mental illnesses, symptomatology, psychotropic medications, and the problems these can create and how to effectively treat the mentally ill individual, including providing appropriate interventions for symptoms, suicidality, chemical abuse, and the social, medical, and environmental factors that impact on persons with mental illness.
In evaluating candidates for this position, Ozaukee County may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.
Physical Requirements
- Prolonged periods of sitting and working on a computer.
- Periodic periods of standing or walking.
Work Environment
A large portion of the BHL’s work environment is in the community where their clients live and work. Contacts also occur in the hospital, jail, courtrooms, and other agencies, including law enforcement. Due to the unpredictability of some outreach situations, there is an infrequent risk of attack or injury from clients.
EOE / ADA Statement
Ozaukee County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Ozaukee County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Nothing in this job description limits management’s right to assign or reassign duties and responsibilities to this job at any time. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement or affect the at-will nature of the employment arrangement between the employee and company and is subject to change by the employer as the needs of the employer and requirements of the job change.
Ozaukee County offers a generous benefits package including: health, dental, life, & vision insurance; free employee health clinic & Teladoc; paid holidays, vacation, & sick time; state of Wisconsin WRS defined benefit pension program; bonus opportunities; employee fitness room; wellness program & wellness reimbursement; tuition reimbursement & continuing education opportunities; and more! Please note some that benefits offered are dependent on full-time/part-time status.
Ozaukee County prohibits discrimination and harassment of any type against applicants and employees on the basis of race, color, religion, sex, national origin, age, handicap, disability, genetics, veteran status or military service, marital status or sexual orientation, gender identity or expression, or any other characteristic or status protected by federal, state or local laws. Ozaukee County also provides reasonable accommodations to qualified individuals with disabilities in accordance with the requirements of the Americans With Disabilities Act and applicable state and local laws.
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Salary : $68,370 - $74,048
