What are the responsibilities and job description for the Inside Sales / Customer Service Rep position at P&M Sales?
Company Description
P&M Sales is an independent manufacturers representative agency, selling electrical construction products.
Role Description
This is a full-time hybrid role for an Inside Sales / Customer Service Rep at P&M Sales. The role is located in Hartford, CT, with the possible ability to work from home. The Inside Sales / Customer Service Rep will be responsible for engaging with customers, providing support, ensuring customer satisfaction, and delivering a positive customer experience.
Qualifications
- Customer Service and Computer Skills Required.
- Customer Satisfaction and Customer Experience skills.
- Strong communication and interpersonal skills.
- Ability to multitask and prioritize tasks effectively.
- Experience in sales or customer service roles.
- Knowledge of CRM systems is a plus.
- Knowledge of the electrical construction business is a must.