What are the responsibilities and job description for the ServiceNow position at P2PSoftTek Inc?
Job Details
Client: CTS
Location: Virginia (3 days week)
- AUTOMATION HOSTING
Note: Automation for Windows / Linux / AIX / Mainframe / Builds / Patching / Service Portal / Vulnerability Management
Job Description/ Skills: Familiar with integrations and building request fulfillment systems to work with infrastructure management (ITOM automation)
- ASSET MANAGEMENT
Note: Asset Management Phase III support EOL modification -- / Issues to Tasks
Job Description/ Skills: Asset management expertise with a focus on software. Understand the risk dimension related to End-of-Life management. Should also have hardware understanding. Should understand process engineering for this specific domain.
- ETS RISK - VR & AUDIT
Note: Security / VR and Audit Enhancements
Job Description/ Skills: Understands risk and audit domains to support GRC.
- SERVICENOW INSTANCE CONSOLIDATION -------------- April/May 2025
Note: Combine both the HR and Enterprise Instances
Job Description/ Skills: Expertise in instance consolidations. Special considerations for role security related to HR data. Sensitive data management is critical to success.
- ITOM Event Management ----------------- April/May 2025
Note: Event Management ITOM
Job Description/ Skills: ServiceNow Impact Support, Strong understanding of event management in ServiceNow with experience in integration to other event data sources. Familiarity with ITOM Pro Plus an advantage.
- SIR Pro Plus (AI Feature release) ---------------------- April/May 2025
Note: Security Incident Response support for launching SIR Pro Plus AI features
Job Description/ Skills: Expert who understands how to deploy, configure, and tailor AI solutions for SIR.
- Workforce Optimization
Job Description/ Skills: Strong understanding of event management in ServiceNow with experience in integration to other event data sources. Familiarity with ITOM Pro Plus an advantage.
- ServiceNow UX Analyst
Job Description/ Skills: UX Design Collaboration: Work closely with UX designers to translate user insights into design solutions for ServiceNow applications and modules. Provide feedback on wireframes, prototypes, and design concepts to ensure alignment with user needs.
