What are the responsibilities and job description for the Retail Operations Specialist position at P448?
P448 seeks a Retail Operations Specialist to assist the NYC Store Director with daily operations at the P448 Woodbury Commons Premium Outlet. This is a full-time position requiring 5 days a week with 35-40 workweek. Overtime hours must be approved in advance by the supervisor.
The ideal candidate will be responsible for supervising staff, performing cash drops, making change, and maintaining store appearance via visual merchandising. They will also be required to establish, meet, and exceed sales and performance goals.
Responsibilities
- Ensuring smooth opening and closing procedures
- Managing cash drops, as directed by the NYC Store Director
- Providing exceptional customer service and resolving issues promptly
- Developing strategies to increase sales and improve customer satisfaction
- Collaborating with the management team to achieve business objectives
- Communicating effectively with colleagues and superiors to ensure seamless operations
- Maintaining a clean and organized store environment
- Coaching new sales associates to ensure they have the necessary skills and knowledge
Requirements
- Proven experience in retail operations or a related field
- Strong leadership and communication skills
- Ability to work independently and as part of a team
- High level of organizational and time-management skills
- Excellent customer service and conflict resolution skills
- Basic computer skills and familiarity with POS systems
- Availability to work flexible schedules, including weekends and holidays
