Join the Team as a Traffic Operations Coordinator!

Location: Middletown, PA

Have you ever wondered what it takes to keep traffic flowing smoothly and safely on America's First Superhighway? Join our dedicated team at the Pennsylvania Turnpike Commission and find out!

About Us

The Pennsylvania Turnpike Commission has been at the forefront of ensuring safe and reliable travel since 1940. Our 552-mile toll road serves as a critical artery for national mobility and commerce, handling 192 million vehicles annually.

Your Role

As a Traffic Operations Coordinator, you will be the eyes and ears of our highway. Working in the Traffic Operations Center, you'll monitor and evaluate real-time traffic conditions, coordinating communications to ensure our roads remain safe and secure at all times. You'll also adhere to strict guidelines set by the Federal Communications Commission and our organization, offering support under the guidance of a shift supervisor.

Key Responsibilities

• Engaging with customers, staff, and external agencies to manage traffic incidents.
• Dispatching services like police, fire, and medical teams to targeted locations.
• Documenting incidents via the Traffic Management Tracking System.
• Monitoring traffic flow and conditions through advanced tools and systems.
• Playing a vital role in emergency responses based on weather reports and alarms.

Qualifications and Skills

To succeed in this dynamic role, you'll need a high school diploma or equivalent, alongside a year's experience in emergency dispatch communications. You'll also be required to earn specific certifications, including Emergency Telecommunication Course and CLEAN/NCIC, while demonstrating typing proficiency.

Office Environment

Expect a collaborative space where you'll frequently engage in speaking, writing, and working on computers in a quiet office setting that presents conditions conducive to productive work.

Comprehensive Benefits

Our employees benefit from an outstanding package that includes medical and prescription benefits, retirement plans through the Pennsylvania State Retirement System, and additional perks like dental, vision, and tuition reimbursement.

Equal Opportunity Employer

The Pennsylvania Turnpike Commission is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation due to a disability, you may contact the Human Resources Department by calling 717-831-7378.

Ready to make a difference? Apply today and help us build the highway of the future!