What are the responsibilities and job description for the Director,Capital Projects position at Pacaso?
Job Description
Job Description
About Pacaso :
Pacaso exists to enrich lives by making second home ownership possible and enjoyable for more people. Our innovative co-ownership model is the easiest, smartest and most responsible way for people to experience the joy of a second home. We provide all the benefits of true ownership without the hassles through our simplified financial structure, easy and equitable scheduling, and dedicated local property management.Founded by former Zillow executives, Pacaso has facilitated over $1 billion in gross real estate transactions and service fees across more than 40 markets nationwide, as well as internationally in Paris, London, and Cabo.
We have been featured in The New York Times, Wall Street Journal, Fortune, Forbes, CNBC and more.Pacaso is a certified Great Place to Work and has received numerous accolades for its workplace culture. Fortune and Great Place To Work named Pacaso to the 2024 Best Workplaces in Real Estate list. In 2023, Pacaso was recognized as a Best Workplace in the Bay Area™, and in 2022, it ranked among the Best Medium Workplaces™, Best Workplaces for Real Estate™, and Best Workplaces for Millennials™. Additionally, Pacaso was ranked #6 on Glassdoor's 2022 list of Best Places to Work and was one of LinkedIn's top startups in 2022.
About the Role
- Oversee capital projects across Pacaso's portfolio to ensure delivery of exceptional properties and maintain high bar for quality and owner experience over time
- Develop strategy to manage and deliver all construction-related services, including in-house projects as well as external third party engagements
- Develop Pacaso standards and requirements for capital projects; determine process for articulation of standards, documentation, and enforcement
- Lead the centralized strategy for repairs and maintenance across all Pacaso homes; standardize our approach to vendor management, capital planning, scheduling / billing optimization, the bidding process, quality control, and other key aspects of operations
- Establish cost-containment strategies that benefit owners while simultaneously driving revenue growth for the company
- Refine project management process, tools, and systems, including kickoff, project updates, escalation paths, punch list process, and closeout documentation; ensure contract is fully executed
- Identify opportunities and lead initiatives to systematically improve efficiency, decrease costs, drive profitability, and hit targets; work closely with Regional Operations Managers of Maintenance (ROMMs) and Regional Operations Directors (RDOs) to execute
- Partner with Acquisitions and Supply Chain to refine top-of-funnel inspection, request for repairs, onboarding, and punch process; use downstream learnings to inform process and continuously improve
- Build and lead regional teams as the department evolves; develop sourcing and staffing strategy, including third party general contractors and national partners; manage relationships
- Influence and align stakeholders across multiple teams, ensuring seamless coordination on major initiatives, including Acquisitions, Sales, Operations, Legal, Product, and Finance
- Serve as a thought partner to senior leadership, providing strategic insights and data-driven recommendations
- Act as a highly visible leader within the organization, fostering a culture of excellence and accountability
- Identify and implement systems and technology solutions to improve tracking, reporting, operational transparency, and financial accountability
- Establish performance metrics and SLAs and work with Product, Data, and Operations to build infrastructure to collect and manage data; report out metrics to leadership and make recommendations for improvement
- Support development of portfolio-wide vendor sourcing, management, and dispatch strategy; work closely with Regional Operations Managers of Maintenance (ROMMs) to build approach
About you
You'll love working at Pacaso because of our ...
Pacaso encourages applications from people of all races, religions, national origins, genders, sexual orientations, gender identities, gender expressions and ages, as well as veterans and individuals with disabilities.
