Quality Assurance Leader for Laboratory Excellence

About Us

Pace Analytical Services is a leading provider of laboratory services, dedicated to advancing the science of businesses and industries. Our mission is to ensure the safety and quality of our air, water, soil, and more.

Job Description

We are seeking a Quality Assurance (QA) leader to join our Building Sciences laboratories team. As a QA leader, you will be responsible for implementing and managing quality policies and procedures to ensure excellence in our laboratory operations.

The ideal candidate will have a comprehensive understanding of quality systems, operational areas, and the development and implementation of quality programs, policies, and procedures.

This role involves:

• Implementing and managing the quality system for the Building Sciences - East laboratories.
• Collaborating with laboratory management to implement and manage quality processes, results, audits, and improvement programs.
• Contributing to the achievement of team or work unit goals, objectives, and activities.
• Providing observations and recommendations to leadership for enhancing the organization's quality policies, procedures, and practices.
• Managing expectations of leaders, managers, staff, and operations, and facilitating communication on customer needs and business requirements.
• Trains staff and management on quality policies, systems, and procedures.
• Compiles, analyzes, and monitors performance metrics and internal quality control and provides reports to Corporate Quality.
• Performs internal audits, coordinates participation in external accreditation programs and proficiency test programs and reporting of results.
• Oversees the Corrective and Preventive Actions (CAPA) and the document management system.
• Effectively resolves escalated, technical, or sensitive quality issues by collaborating with internal teams or external agencies as necessary, ensuring successful resolutions.
• Maintains currency of quality regulations, industry trends, current practices, new developments, applicable laws, and related legislation.
• Manages Quality Department staff including hiring, training, providing compensation recommendations, and performance management.

Requirements

To be successful in this role, you must have:

• Bachelor's degree in chemistry, biology, or a closely related field; AND three (3) years of experience in quality; OR an equivalent combination of education, training, and experience.
• A comprehensive understanding of quality systems, operational areas, and the development and implementation of quality programs, policies, and procedures.
• Strong analytical and problem-solving skills, with the ability to effectively communicate complex information to various stakeholders.
• Excellent interpersonal and leadership skills, with the ability to motivate and develop high-performing teams.
• Proficiency in Microsoft Office, including Excel, Word, Teams, and Outlook.
• Experience with one or more of the following in an asbestos, microbiological, and/or indoor air quality (IAQ) laboratory: ISO17025, AIHA LAP, NVLAP, and/or TNI.

What We Offer

We offer a competitive salary and benefits package, including:

• 80 hours of paid vacation per year
• 7 paid holidays per year
• 2 floating holidays per year
• 40 hours paid sick time per year
• paid bereavement leave
• 8 hours paid volunteer time per year
• parental leave
• medical, dental, vision insurance
• voluntary short-term disability, long-term disability, life insurance
• traditional 401k and ROTH 401k with a company match
• HSA, FSA
• employee referral bonus
• employee assistance program
• tuition reimbursement program
• employee recognition program
• voluntary ID theft coverage
• voluntary legal coverage
• voluntary accident insurance
• voluntary hospital indemnity insurance
• voluntary critical illness insurance

Equal Opportunity Employer

Pace Analytical Services is an equal opportunity employer, committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws.