What are the responsibilities and job description for the Manager - Quality position at Pace Analytical?
About Us
Pace® Analytical Services
Pace® makes the world a safer, healthier place. Committed to advancing the science of businesses, industries, consulting firms, government agencies, and others, Pace® offers local-level service backed by a national laboratory network. Through in-lab and emergency onsite services, Pace® ensures our air, water, soil, and more are safe.
Job Description
SUMMARY :
If you are a self-directed leader ready to work in a collaborative effort, this is your role. Ability to work individually and as part of a team. Responsible for managing the implementation of quality programs, policies, and procedures from a functional or technical perspective for multiple locations within the division. Provide advisement to management staff in quality related matters, including performance, regulatory compliance, and data quality and usability.
ESSENTIAL FUNCTIONS :
- Manages staff including hiring, training, development and engagement of self and team members, evaluating performance, providing compensation recommendations, and performance management.
- Implements and manages quality processes, results, audits, and improvement programs to achieve desired results, aligns leadership and resources required, and ensures effective administration; areas are varied.
- Provides input and advice regarding development of the policies and procedures for the function, group, or areas; areas are intermediate to complex.
- Provides observations and recommendations to leadership for improvement of the organization's policies, procedures, and practices on quality matters.
- Manages expectations of leaders, managers, staff, and operations, facilitates communication on customer needs and business requirements, and compiles and monitors performance metrics; contacts are at all levels.
- Resolves escalated, technical or sensitive quality problems or conflicts; works with internal groups or external agencies as needed and contributes to the successful resolution; areas are intermediate to complex.
- Manages the group or area budget including allocating resources and approving expenditures under control; budget is moderate in nature.
- Oversees or participates in special projects by identifying company, department, customer or service issues and priorities; communicates and coordinates and evaluates results.
- Maintains currency of quality regulations, industry trends, current practices, new developments, applicable laws, and related legislation.
- Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
- Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.
QUALIFICATIONS :
Education and Experience :
Bachelor's degree in chemistry, biology, or a closely related field; AND three (3) years of experience in quality; OR an equivalent combination of education, training, and experience. Three (3) years of supervisory experience is strongly preferred.
Required Knowledge and Skills
Required Knowledge :
Required Skills :
Additional Information
Benefits
80 hrs of paid vacation per year, 7 paid holidays per year, 2 floating holidays per year (prorated based on start date), 40 hrs paid sick time per year, paid bereavement leave (days based on relation to the employee), 8 hrs paid volunteer time per year, parental leave, medical, dental, vision, voluntary short-term disability, long-term disability, life insurance, voluntary supplemental life insurance, traditional 401k and ROTH 401k with a company match, HSA, FSA, employee referral bonus, employee assistance program, tuition reimbursement program, employee recognition program, voluntary ID theft coverage, voluntary legal coverage, voluntary accident insurance, voluntary hospital indemnity insurance, and voluntary critical illness insurance.
Equal Opportunity Employer
Pace® provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Work Schedule Monday through Friday, 7 : 00 AM - 4 : 00 PM or 8 : 00 AM - 5 : 00 PM
