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PACE Central Michigan: Scheduling Specialist

PACE Central Michigan
Mount Pleasant, MI Full Time
POSTED ON 4/17/2025
AVAILABLE BEFORE 6/16/2025

The Program of All-inclusive Care for the Elderly (PACE), is a unique health care model designed to help seniors (participants) stay safely in their home for as long as possible. PACE coordinates and provides or facilitates all medical care for its participants. Services are delivered across various settings, including on site at the PACE center, in the community, and in participant homes.

Scheduling Specialist

PACE Central Michigan is looking for a talented, compassionate, and hard-working Scheduling Specialist that is eager to serve others. Our team members go above and beyond to serve the residents they care for. Everyday PACE Central Michigan provides exciting opportunities to learn and grow!

What is a PACE program?

Scheduling Specialist responsibilities include but are not limited to:

· Continuously monitors the Orders Tracking module within the EMR and schedules appointments.

· Schedules appointments for participants to see contracted medical specialists based on orders written by Primary Care Providers.

· Coordinates participant medical appointment schedules with Home Care visits, Adult Day Center attendance and Transportation availability.

· Creates and maintains the schedule for the on-site specialists including dental, vision, and podiatry.

· Completes the authorization process for appointments resulting in a claim.

· Communicates with participants/caregivers regarding specialty appointment details that include appointment and pick-up times, and any necessary updates/changes as they occur.

· Updates orders with progress and changes, resolves appointment conflicts, and adjusts the status of the order as warranted.

· Acquires, ensures completion of, and submits any required new patient forms and/or personal information needed for scheduling appointments.

· Cancels orders/authorizations when participants disenroll from the program.

· Facilitates the Orders Tracking Committee to discuss and resolve identified issues.

· Other duties as assigned by supervisor.

Qualifications & Requirements:

· Must possess a high school diploma, or equivalent.

· At least one year of experience in scheduling or health related field

About:

PACE Central Michigan is located in the friendly community of Mt. Pleasant, MI. Our goal is to provide our PACE participants with the care, medical treatment and support they need to achieve the highest quality of life – while staying independent as long as possible. Our elder care experts offer an alternative to nursing home placement that features comprehensive, coordinated care for a senior’s medical, social and physical needs, while also providing peace of mind for family caregivers.

PACE Central Michigan is an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.

Job Type: Full-time

Benefits:

  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift

Ability to Commute:

  • Mount Pleasant, MI 48858 (Required)

Ability to Relocate:

  • Mount Pleasant, MI 48858: Relocate before starting work (Required)

Work Location: In person

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