Demo

Front Desk Receptionist

Pace-O-Matic
Duluth, GA Full Time
POSTED ON 2/27/2025
AVAILABLE BEFORE 4/27/2025
 The Front Office Coordinator serves as the first point of contact for Pace-O-Matic's clients, visitors, and employees, creating a positive and welcoming atmosphere. This role requires a friendly, professional demeanor and the ability to manage a variety of front office tasks efficiently. The Front Office Coordinator will be responsible for maintaining an organized and functional workspace while supporting company executives and handling administrative duties as needed. A key part of the role is ensuring smooth communication and operations in the front office, all while delivering exceptional customer service to both internal and external stakeholders.

 
 

Key Responsibilities Include

  1. Greet employees and guests in a friendly and welcoming manner.
  2. Maintain an organized and orderly front office workspace.
  3. Answer phone calls and take messages as needed.
  4. Direct calls to the appropriate destination.
  5. Order and manage inventory of office supplies.
  6. Monitor the front entry and check in guests.
  7. Provide assistance to Pace-O-Matic executives.
  8. Perform additional administrative tasks as needed.
 

knowledge, skills, and abilities

 
  1. Excellent customer service skills 
  2. Perseverance, resiliency, patience, responsiveness 
  3. Strong interpersonal and communication skills (verbal/written) 
  4. Adaptability, flexibility, and the ability to maintain effectiveness during change 
  5. Ability to work flexible/extended hours when necessary 

 
 

work experience requirements

  • Excellent MS Office knowledge
  • Outstanding organizational and time management skills
  • Familiarity with office machines and applications
  • Excellent verbal and written communications skills
  • Discretion and confidentiality
  • Ability to multi-task and adapt to changing priorities and duties
 

education & Training requirements

  • High school diploma required
  • At least four years of related experience required.
  • Experience with Microsoft Office (Word, Excel and PowerPoint).
 

Supervisory Responsibility

This position may have limited direct supervisory responsibilities and does serve as a coach and mentor for other positions in the company.
 

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and copiers.
 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to exchange information and communicate verbally and by written word; read and write; demonstrate active listening skills; sit for prolonged periods of time; occasional driving, walking and standing; demonstrate manual dexterity. This position requires the ability to occasionally lift office products and supplies, up to 25 pounds.
 

Position Type/Expected Hours of Work

This is a full-time position, and typical hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m. Works nights, weekends, and other overtime as needed.
 The Front Office Coordinator serves as the first point of contact for Pace-O-Matic's clients, visitors, and employees, creating a positive and welcoming atmosphere. This role requires a friendly, professional demeanor and the ability to manage a variety of front office tasks efficiently. The Front Office Coordinator will be responsible for maintaining an organized and functional workspace while supporting company executives and handling administrative duties as needed. A key part of the role is ensuring smooth communication and operations in the front office, all while delivering exceptional customer service to both internal and external stakeholders.

 
 

Key Responsibilities Include

  1. Greet employees and guests in a friendly and welcoming manner.
  2. Maintain an organized and orderly front office workspace.
  3. Answer phone calls and take messages as needed.
  4. Direct calls to the appropriate destination.
  5. Order and manage inventory of office supplies.
  6. Monitor the front entry and check in guests.
  7. Provide assistance to Pace-O-Matic executives.
  8. Perform additional administrative tasks as needed.
 

knowledge, skills, and abilities

 
  1. Excellent customer service skills 
  2. Perseverance, resiliency, patience, responsiveness 
  3. Strong interpersonal and communication skills (verbal/written) 
  4. Adaptability, flexibility, and the ability to maintain effectiveness during change 
  5. Ability to work flexible/extended hours when necessary 

 
 

work experience requirements

  • Excellent MS Office knowledge
  • Outstanding organizational and time management skills
  • Familiarity with office machines and applications
  • Excellent verbal and written communications skills
  • Discretion and confidentiality
  • Ability to multi-task and adapt to changing priorities and duties
 

education & Training requirements

  • High school diploma required
  • At least four years of related experience required.
  • Experience with Microsoft Office (Word, Excel and PowerPoint).
 

Supervisory Responsibility

This position may have limited direct supervisory responsibilities and does serve as a coach and mentor for other positions in the company.
 

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and copiers.
 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to exchange information and communicate verbally and by written word; read and write; demonstrate active listening skills; sit for prolonged periods of time; occasional driving, walking and standing; demonstrate manual dexterity. This position requires the ability to occasionally lift office products and supplies, up to 25 pounds.
 

Position Type/Expected Hours of Work

This is a full-time position, and typical hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m. Works nights, weekends, and other overtime as needed.

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