Loop Recorder Device Specialist

PaceMate® Implantable Loop Recorder Specialist (full-time, 100% remote job)

Primary Location: U.S. 

JOB SUMMARY

The PaceMate Implantable Loop Recorder Specialist position is responsible for remotely monitoring patients with implantable loop recorder devices utilizing the Company proprietary software. The ILR Specialist utilizes knowledge of cardiac electrophysiology and biomedical engineering concepts to assess the technical function of the patient’s ILR, analyze and interpret device and patient diagnostics, and perform accurate clinical documentation as determined by the Company’s best practice standards. This unique role will also work closely with the Product team to streamline ILR workflow and management within the software.  

PaceMateLIVE™ is the only cardiac remote monitoring platform offering integration with all EHRs and all cardiac device types in one dashboard, providing all patient data live from day one, and enabling intelligent patient prioritization with its unique Auto-Triage™ feature that focuses on the actionable first.

Joining the PaceMate team means becoming a vital part of a group that is dedicated to using technology to benefit patients, caregivers, and hospital administrators while driving healthy turnkey solutions that identify lost revenues and inefficiencies. 

PaceMate offers full-time employees a robust compensation and benefit package including health and prescription coverage, dental, vision, long-term disability, short-term disability, AD&D, flexible spending account, healthcare savings account, 401k retirement savings, discount program, employee assistance program, financial wellness program, paid time off, legal insurance, hospital indemnity, critical illness, and accident coverage.

ESSENTIAL FUNCTIONS

• Integrate a knowledge base from physiology, pathophysiology, and cardiac device function to perform competent evaluations, diagnostic review, and overall analysis through remote monitoring on our proprietary software platform. 
• Recognize abnormal function and programming of loop recorders and recommend strategies to address and correct issues. 
• Communicate with clinical team and providers regarding ILR function and diagnostic data through accurate, professional, and standardized documentation. 
• Collaborate with product team to develop business requirements for loop recorder management. 
• Adhere to scheduling protocols for remote monitoring per best practice and the Company guidelines. 
• Maintain confidentiality of sensitive information and follow all Health Insurance Portability and Accountability Act (HIPAA) and Protected Health Information (PHI) standards/protocols. 
• Maintain appropriate levels of current knowledge and the ability to interpret, comprehend and apply departmental policies. 
• Analyze, access, input and retrieve data. 
• Report pertinent information and assist with tasks to support department operations. 
• Maintain basic knowledge of PaceMate products and services. 
• Assist in ensuring consistency in practices and PaceMate Mission, Vision, and Customer Service standards are met. Adhere to the Code of Conduct and all Company Policies and Procedures. Support and contribute to the Company’s patient-centered care philosophy: Every teammate is a caregiver whose role is to meet the needs of the patient. 

 EDUCATION, TRAINING, AND EXPERIENCE REQUIREMENTS

• Undergraduate degree Biomedical Engineering, or a related field preferred, or an equivalent combination of education and experience. 
• Three or more years of experience in Cardiac Rhythm Management industry required. 
• Minimum of two years of recent ILR management experience; INQ preferred. 
• Demonstrated strong analytical, planning, organization, and time management skills. 
• Effective verbal and written communication skills required. 
• The ability to work autonomously and within a team is necessary.

 LISENSURE/CERTIFICATION:

• Successful completion of an Electrophysiology mapping industry course or equivalent experience required.  
• International Board of Heart Rhythm Examiners (IBHRE) 
• Certificate required (CCDS, CEPS, or CDRMS)

REQUIRED EQUIPMENT
 Must have stable, reliable internet access.

REPORTING RELATIONSHIPS

Supervised by: Clinical Manager 
Supervises: None

COMPANY DESCRIPTION

PaceMate® is a pioneering force in cardiac remote monitoring and data management. We’re driven by a mission to modernize digital healthcare and envision a future of connected, personalized cardiac care. Since 2015, PaceMate has been simplifying and streamlining device clinic operations with one easy-to-use platform—PaceMateLIVE. As the industry’s only comprehensive cardiac remote monitoring solution, PaceMateLIVE uniquely pairs device and EHR data and prioritizes patient care intelligently. Visit PaceMate.com to see how together—We never miss a beat.®