What are the responsibilities and job description for the Care Manager position at Pacer Group?
Job Description
Job Description
Job Title : Care Manager
Location : 75 - 90% remote | Osceola, Orange, Seminole
Based on tier of member, leadership may ask for them to meet with the member to connect with family, (NOT CLINICAL) more so a supportive liaison.
Quarterly meetings held at in office location 6801 W Colonial Drive, Suite E Orlando 32818
Duration : 6 months
Shift : 8am-5pm, Monday thru Friday
Responsibilities :
- Required to complete daily outreach calls based on member specific tiers
- Outreach calls are to check in on the members, follow up on their needs, remove any barriers to care for the members.
- Based on members needs the call volume will vary 5-20 calls per day
- 2 years of social work experience or licensed mental health counselor in an acute care or community setting. Knowledge of government sponsored managed care programs preferred.
- Perform care management duties to assess, plan and coordinate all aspects of medical and supporting services across the continuum of care for select members to promote quality, cost effective care.
Describe the performance expectations / metrics for this individual and their team :
Skills :
Pediatric case management experience (2 years)
Experience connecting families / children to local resources for various services including employment, housing, independent living, justice, foster care, etc.
Behavioral Health Experience
Education Requirement :
Bachelor's Degree
Software Skills Required :
Microsoft Office- Outlook, Word, and Excel
Required Certifications :
Social Work Licensure, Licensed within the State of Florida or Compact Licensure
