Demo

Patient Access Representative

Pacer Group
Los Angeles, CA Full Time
POSTED ON 1/5/2025
AVAILABLE BEFORE 3/4/2025
Description:

-Address where work is being performed? 830 Flower
-Number of Positions: 1
-Job Title: Patient Access Rep/Support Coordinator
-Target start date: as soon as possible
-Duration of Assignment:13 weeks
-Contract to hire opportunity: possible
-Max bill rate: XX36XX.
-Manager Name: Courtney Gordon
-Hours:40/week
-Timecard Approver: Courtney Gordon
-Dress code: Business Casual
-Parking: Provided
-Reason position is open? Leave of Absence
-PO or Cost Center? 7526

Top 3 Required Skills:
1. Customer Service-Greeting/Assisting Patients
2.Patient Scheduling
3. Co-pay Collection

Top 3 Preferred Skills:
1. Multi-tasking
2. Interpersonal skills/communication
3. Willingness to learn quickly

Top 3- 5 Daily Responsibilities:
1. Check in/Check out patients
2. Co pay collection
3. Prepping patient charts

Minimum Education: HS diploma/GED

Medical Enterprise - Non-Clinical Onboarding - Must complete all onboarding requirements prior to the start date, with no exceptions.

**USC Medical Enterprise Customer Requirement: Fully vaccinated with Covid-23-24 Vaccine. The facility accepts signed personal/religious/medical exemptions approved by EHS.
Social Security Trace
Worked and lived found by SSN Trace - 7 year
County Criminal F&M - 7 year
Federal Criminal - 7 year
Widescreen Plus National Criminal Search
Healthcare Sanctions State
OIG/SAM
Application
Temporary Work Agreement
Education - SEE JD
Employment 3 Employers Must verify 2 out of 3
HIPAA
Harassment and Discrimination
National Sex Offender Registry
Influenza for Current Flu Season: Flu Season Vaccine will be required 10/1- 4/30

**Note: ALL IS BILLABLE TO USC EXCEPT FOR DRUG SCREEN

Bloodwork (Titers) to show they are immune to MMR (Measles, Mumps and Rubella), Varicella (Chickenpox) & Hepatitis B, or in the event that they do not have this, provide proof they had injections (shot records):
MMR Series of 2
Varicella Series of 2
Hepatitis B series of 3

TB Test/PPD (yearly) - In case of positive TB history, must present chest x-ray results

Drug Test Panel
AMPHETAMINES
BARBITURATES
BENZODIAZEPINES
COCAINE METABOLITE
OPIATES
o CODEINE
o MORPHINE
o HYDROCODONE
o HYDROMORPHONE
OXYCODONE
PHENCYCLIDINE
METHADONE
PROPOXYPHENE

*Checks are valid for 6 months from the last day on assignment.
********************************************************

Acts as a patient navigator by assisting the patient with insurance related issues and assuring a patient has coverage and authorization to be seen for care. Obtains authorizations, calls for benefits, opens cases with insurance companies, counsels patients on obtaining 100% active coverage and establishes/maintains active relationships with medical groups and insurance companies. Reviews health insurance plans with patients in clinic and by telephone. Minimum Level of Expertise: Must have excellent communication skills, including the ability to speak, read and write proficient English. Must have excellent phone skills and rapport. Must be comfortable with computers and medical terminology. In depth knowledge of all insurance types, including HMO, PPO and government health programs.
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Additional Details

  • Manager's Requested Bill Rate : 36.00
  • Does the position allow for the worker to be virtual/remote? : No
  • Shore Options Available for this Position : Onshore Only
  • Critical Position? : No
  • Kelly Job Code : HA38
  • Operations Group : USC Medical Enterprise
  • Working Job Title : Patient Access Representative
  • Markup Category : Medical Non Clinical
  • Shift Details/Expected Working Days and Hours : see JD
  • Dress Code/Special Attire : see JD
  • Does this position require driving? : No
  • Will resource have direct patient contact? : No
  • HIPAA training required? : No
  • Nearest Parking Location : see JD
  • Will job responsibilities include working directly with minors? : Yes

Salary : $19 - $24

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