What are the responsibilities and job description for the Director Clinic Operations position at Pacific Central Coast Health Center?
Overview
Dignity Health’s Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of Dignity Health Central Coast’s award-winning network of outstanding hospitals imaging centers laboratories and post-acute services.
We offer the following benefits to support you and your family:
Responsibilities
Qualifications
#LI-DH
Pay Range
$56.83 - $82.40 /hour
Dignity Health’s Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of Dignity Health Central Coast’s award-winning network of outstanding hospitals imaging centers laboratories and post-acute services.
We offer the following benefits to support you and your family:
- Annual Incentive (Bonus) Program.
- Matching Retirement Program.
- Tuition Assistance for career growth and development.
- Health/Dental/Vision Insurance.
- Free Membership to our Care@Work program supporting child care, pet care, and adult dependent needs.
- Employee Assistance Program (EAP) for you and your family.
- Flexible spending accounts.
- Voluntary Protection: Group Accident, Critical Illness, and Identity Theft.
- Wellness Program.
- Paid Time Off (PTO).
Responsibilities
This Director of Clinic Operations will oversee 4 Primary Care clinics located in Pismo Beach, Nipomo, and Santa Maria.
Position Summary:
Responsible for leading, planning, directing, monitoring and improving the overall performance for assigned clinics to achieve excellence in the delivery of daily operations. Engages staff and cultivate a positive clinics culture that prioritizes humankindness and patient-centric care. Accountable for operational, financial, clinical, quality, and business development activities across multiple disciplines.
Principal Duties and Accountabilities:
- Oversees the development of assigned clinics and regularly manages improvement projects and is accountable for operational, financial, and business development activities.
- Develops, analyzes, and implements processes and systems to enhance customer service across assigned clinic(s) and takes ownership of and drives needed improvement in all aspects of operations, including clinic productivity, patient satisfaction/experience, provider satisfaction/experience, community efforts and serves as the local representative for the area.
- Responsible for financial management of the assigned clinic's financial operation budgets, including forecasting gross and net revenues, visit projections, and expenditures.
- Plans, coordinates and effectively leads assigned clinics to meet patient care, administrative, operational, and support requirements.
Qualifications
Required Education and Experience:
- Bachelor's degree or a combination of education and/or additional job related experience in lieu of the degree required.
- Minimum of five (5) years experience in related field required.
- Minimum of three (3) years management experience required.
Required Special Skills:
- Working knowledge of community clinic/health center operations required.
#LI-DH
Pay Range
$56.83 - $82.40 /hour
Salary : $57 - $82
