This position will serve residents of San Benito County, applicants are required to use personal vehicles to perform crisis Services throughout San Benito County.
What We Offer
- The initial compensation for this position ranges from $, to $, annually.
- Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations.
- The salary may also vary if you reside in a different location than the location posted.
Benefits We Offer
Benefits eligibility starts on day ONE!We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more!Employer Paid Long-Term Disability & Basic Life InsuranceK Employer Match up to %Competitive Time Off Plans (may vary by employment status)Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.Who We Are
Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than , employees speak languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults.
Who We Serve
Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.
About our Program :
San Benito Mobile Crisis team is a Mobile Mental Health Evaluation Team, that handles psychiatric emergencies for both youth and adults, who are experiencing challenging mental health issues. This team can facilitate psychiatric hospitalization and write hour holds, or engage in safety planning, if the person in crisis does not meet criteria for a hold. Our team also has an aftercare component, to ensure linkage to mental health resources or additional resources, as assessed during the crisis response.
JOB SUMMARY
Schedule : Monday through Friday from am to pm
Works within the vision, mission, and philosophy of the agency. Hires, develops, trains,
manages, and retains clinical program staff and a clinical team(s) to ensure customer
satisfaction and culturally competent service delivery. Functions as the liaison between
team and community partners. Provides fiscal stewardship of team, acts as a bridge
between fiscal and other departments. Ensures provision of high-quality service by
program staff consistent with the scope of practice applicable as a Licensed Practitioner
of the Healing Arts as defined by Medi-Cal regulations and the California Welfare &
Institutions (W&I) Code. This position will require at times providing back up to the Clinician positions in which will jointly respond with law enforcement officers, participating in crisis assessment and triage including the screening for dangerous situations, weapons and other high risk environmental factors, responsible for crisis de-escalation and stabilization in situations that have the potential for becoming volatile in nature and assisting with transporting / transitioning individuals to the lowest level of care. May require certification in restraint and personal protection protocols.
ESSENTIAL DUTIES
Ensures effective coordination of services for individuals and families with other providers both internal and external, such as local law enforcement, by supporting the development of constructive relationships and problem-solving barriers.Applies advanced skill in acquisition and application of clinically related information to effectively intervene with individuals and families in the context of a crisis.Functions as a clinical consultant to ensure the initiation of involuntary psychiatric holds are executed in accordance with Laterman Petris Short Act laws.Understands and applies multi-modal approaches and perspectives to therapeutic direction and crisis management.May respond to community based mental health crisis which may include intervening with individuals actively presenting as a danger to self or others.May participate in joint responses with local law enforcement agencies to acute mental or behavior health crisis to support in risk management of potentially adverse incidentsEnsures and monitors defined outcome achievement for individuals and families, as well as satisfaction levels for adults, youth, families, and referring workers and agencies.Provides coaching and mentoring of others in the implementation of EBPs.Leads problem solving interaction and work with external customers.Ensures compliance with all policy and procedures including adherence to all licensing, quality, Information Technology (IT), Human Resources (HR), compliance and regulatory standardsMay be required to maintains / scheduling to ensure coverage for crisis response and may be required to cover shifts or parts of shift as needed.Participates in Crisis Continuum on call manager rotation, which may include in person response.Maintains audit ready charts and audits charts independentlyProvides observations and feedback to supervisor to monitor and / or modify programs or approaches.Provides community and law enforcement-based trainings as needed.Ensures staff billable productivity and other revenue related activities meet or exceed revenue forecasts.Actively participates in the identification of team opportunities for improvement or identification of deficiencies and in the development of strategies to address or bridge gaps.Leads Quality Improvement (CQI) activities and project implementation.Ensures effective quality clinical services delivery for assigned individuals and families.Provides effective crisis and risk prevention and managementCulturally responsive to internal and external customers and ensures client and family voice.Provides direct services to individuals and families, as support to the direct service staff, to ensure smooth delivery of service to assigned families and youth.Provides outreach to the community including education about agency, program and general mental health and crisis response services and resourcesAdvocates for system change in relationship to agency service delivery philosophy.Manages day-to-day operations including utilization of all administrative electronic systems, human, and other resources.Works collaboratively with managerial peers to develop and improve program delivery and ensure adherence to fiscal requirementsPerforms other related responsibilities, as assigned, to support specific department / business needs.JOB SPECIFIC COMPETENCIES
Documents Clearly and AccuratelyEncourages Customer FocusIndividual Family, Group Therapy and Crisis ResponseInitiativeLeads Team PerformanceQUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
MINIMUM EDUCATION AND / OR EXPERIENCE
Master of Arts ( degree in Social Work or a closely related field (, Marriage, Child and Family Counseling or Psychology).Two () years of supervised clinical experience with children and or adults.OTHER SPECIFIC REQUIREMENTS
Must possess a valid CA driver's license and insurance with two years experience and maintain an insurable driving record under the agency’s liability policy.Strong leadership and crisis management skills.Be certified in crisis intervention techniques within the first days and annually.Certified in county of service for LPS (Welfare and Institutions Code section within days of hireIf program requires, employee must pass an initial physical abilities test HPE (Human Performance Evaluation) and be certified in crisis intervention techniques within the first days and annually.PREFERRED QUALIFICATIONS
Licensed according to California state law (Welfare and Institutions Code sectionFour () to five () years of clinical experience with children, or adultsCrisis management experience preferred.Training in domestic violence, physical / sexual child and elder abuse, with the competency to maintain current knowledge related to state, county, and local law.Self-defense training to react / respond to harmful and violent physical situations.Knowledge of local county rules and regulations from the Department of Social Services or related divisions.Experience providing service to individuals with substance use disorders, co-occurring disorders and or unhoused populations.HIGHLY DESIRABLE SKILLS
Experience, knowledge, skills, and abilities with culturally diverse populations.Speak, read, and / or write another language.PHYSICAL REQUIREMENTS
Must remain physically fit enough to keep clients self-safe. While performing these duties the employee is required to perform the following physical tasks when the need arises :
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; taste or smell. This also includes the ability to :
Move quickly / runDrive a car.If employed at a Crisis Stabilization Unit, employee is required to perform and pass a Human Performance Evaluation Test at a designated company clinic. This will include testing for : lifting, pushing / pulling, repetitive coupling, static weight, and other required movements. The employee must occasionally lift and / or move up to pounds.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Equal Opportunity Employer
We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance (a) and San Francisco Police Code, Article . Section .
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Salary : $127,143
