What are the responsibilities and job description for the Family Partner II position at Pacific Clinics?
Who We Are
Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speaks 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults.
Who We Serve
Pacific Clinics serves children, transitional-age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal-eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.
Compensation We Offer
- The initial compensation for this position ranges from $31.40 - $38.61 per hour.
- Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations.
- The salary may also vary if you reside in a different location than the location posted.
- 8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications. *
- 7.5% Bilingual Differential for qualified positions*
- *Must meet company policy eligibility requirements.
Benefits We Offer
- Benefits eligibility starts on day ONE!
- We offer comprehensive medical, dental & vision benefits, voluntary life insurance, flexible spending, health savings account, EAP, and more!
- Employer Paid Long-Term Disability & Basic Life Insurance
- 401K Employer Match up to 4%
- Competitive Time Off Plans (may vary by employment status)
- Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.
Schedule Mon-Fri, (9 am - 5 pm)
JOB SUMMARY
Demonstrates, trains and oversees the supportive/coaching relationship with primary caregivers, the parent perspective role and supports development of shared understanding between individuals and/or groups based on the twelve principles of the agency service delivery philosophy. Uses personal and professional life experiences to establish credibility and infuse hope for a better future, demonstrate unconditional acceptance, and assist with problem solving. Also supports best practices by providing a parent’s perspective to the routine operations and development of programs. Provides consultation and training for staff and others to increase awareness and improve the effectiveness of parent-professional partnerships to meet the needs of families, and to participate in program and community meetings to maximize parent voice, choice, access, and involvement throughout the service delivery process. Works directly with youth and adults. Works within the vision, mission and philosophy of the agency.
RESPONSIBILITIES AND DUTIES
- Demonstrates mastery of all Family Partner I job description responsibilities and duties.
- Models at an advanced level, the use of personal and professional life experience to provide peer support to parents and caregivers served by the program.
- Provides a caregiver’s perspective in a variety of internal and external settings.
- Models at an advanced level for others non-judgmental, culturally relevant support to parents and caregivers.
- Explains to other staff how to explore, identify, and re-establish (if needed) a natural support system. Identifies and links family with community connections and resources.
- Coaches others on how to collaborate and participate in Child and Family team (CFT) meetings to ensure access, voice and choice within process and to support the parent/caregiver’s connection to the CFT members, as necessary. Identifies community connections for internal teams.
- Serves as an expert consultant and supports shared understanding to ensure that family and providers understand each other’s perspective and information.
- Demonstrates expert level conflict resolution skills.
- Assists program leadership with the coaching of Family Partner I.
- Other responsibilities, as assigned, to support specific department/business needs.
JOB SPECIFIC COMPETENCIES
- Contributes to team performance
- Encouraging customer focus
- Personal disclosure
- Initiative
- Self-knowledge
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
MINIMUM EDUCATION AND/OR EXPERIENCE
- High School diploma or GED required.
- Up to three (3) months of experience.
- Be able to articulate the experience and perspective of a parent/caregiver or relative of a child with complex needs involving mental health, child protective, or probation services. This ability is typically acquired as the primary caregiver of a child with complex needs.
OTHER SPECIFIC REQUIREMENTS
- Therapeutic crisis intervention and agency Wraparound training.
- Basic computer word processing skills.
- Diplomacy in resolving conflicts and integrating divergent perspectives.
PREFERRED QUALIFICATIONS
- Some college education is preferred.
HIGHLY DESIRABLE QUALIFICATIONS
- Speak, read, and/or write another language.
Equal Opportunity Employer
We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.
Salary : $31 - $39
