What are the responsibilities and job description for the Public Safety Telecommunicator position at Pacific County Communications?
About us
We are professional, agile, and our goal is to provide excellent customer service with reliable and professional communications to fellow agencies, our community and visitors of Pacific County..
Our work environment includes:
- Modern office setting
- On-the-job training
- Casual work attire
A Public Safety Telecommunicator multi-tasks.
Receives incoming audio traffic on emergency and business telephone system, telephone lines, and radio systems; operates multi-frequency radio and computer-aided-dispatch systems;
Accesses teletype, monitors security and alarm devices, operates TDD/TTY, operates and loads computer and other related communications equipment. Responsible for access to jail and communicates with jail staff. References manuals and maps, traces calls, and patches phone lines. Maintains computer and handwritten logs.
Interacts with callers requesting emergency/non-emergency response or service from the community or public agencies. Evaluates information received and utilizes protocols to determine appropriate response.
Uses address, geographic knowledge, and other pertinent information to dispatch and notify correct police, fire, emergency medical units, or other appropriate agencies. Uses twenty-four hour clock and phonetic alphabet. Speaks clearly and distinctly, calmly controlling call. Assists caller with initial emergency medical instructions.
Operates fax machine and typewriter and appropriately reports equipment trouble.
Tracks and monitors the location and status of police, fire, emergency medical and other authorized agency units in the field.
Enters and retrieves data on the ACCESS systems to assist law enforcement agencies in and out of Washington State. Must be able to store and retrieve paper files. Processes and files warrants and other court documents both by hand and computer as appropriate or assigned. Transfers paper to other offices/personnel as appropriate.
Maintains confidentiality and performs other duties as required.
Job Type: Full-time
Pay: $3,926.00 - $5,000.00 per month
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Ability to Relocate:
- South Bend, WA 98586: Relocate before starting work (Required)
Work Location: In person
Salary : $3,926 - $5,000