What are the responsibilities and job description for the GM - General Manager position at Pacific Hospitality Group?
Hotel Viata, 320 S Capital of Texas Highway, West Lake Hills, Texas, United States of America Req #363
Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity
Tuesday, December 10, 2024
Salary Range : $160-185k
Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner / operator approach. We are a family-focused company committed to long-term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities, and honoring God in all that we do.
What You Will Accomplish
Provide exemplary leadership and create an atmosphere which cultivates our company’s core values. Responsible for maximizing top line revenue, profitability, and return on investment at one of the Meritage Collection luxury hotels / resorts by ensuring revenue and expense goals are met / exceeded in all budget areas. Serves as final decision maker related to the welfare and safety of the hotel, its guests, and team members. Ensures satisfaction, fair and consistent treatment, and adequate staffing of all team members. Responsible for product quality and outstanding guest service.
- Provides executive level leadership to drive overall operating and financial performance. Ensures overall hotel success, profitability, and return on investment. Provides direction to subordinate directors / managers and monitors / controls all operating and labor costs for each department.
- Prepares annual budget. Achieves / exceeds budgeted revenues, controls expenses, and maximizes profitability of the hotel. Utilizes corporate approved computer programs to analyze forecasts, cost, and revenue reports.
- Ensures quality while minimizing waste to maintain profitability.
- Ensures sales and marketing teams are effectively optimizing available resources to meet / exceed budgeted revenue. Drives revenue and profitability for all revenue departments including Rooms, Food & Beverage, Spa, Recreation, Parking, Gift Shop, etc.
- Drives a culture of outstanding service throughout the property. Ensures guests receive outstanding, consistent, exceptional service by communicating the vision and setting standards for all team members to follow and implement.
- Ensures property’s physical appearance exceeds property standards. Works with subordinate managers to ensure preventative maintenance and repair issues throughout property are addressed.
- Ensures hotel management is carried out in accordance with the organization's policies and applicable laws. Develops a world-class management team of talented staff. Inspires and ensures team member engagement, performance, and open communication.
- Reviews and follows all safety policies and procedures. Acts on reports of potential safety issues or whenever observed and takes immediate action to resolve in emergency situations.
What You Will Bring
Great If you have
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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Salary : $160,000 - $185,000
