Field Technician

Field Technician

Overview / Summary

The Field Technician is responsible for performing tasks associated with installation and/or maintenance of digital communication equipment. Responsibilities include but are not limited to new customer installations, service calls, de-installations, and network maintenance as directed by supervisors.

The Field Technician will travel to customer sites to install, rearrange, and remove equipment and associated wiring; verify work-order information; and verify receipt of all necessary equipment and information. This position must interpret service orders, circuit diagrams, and electrical schematics; locate and repair equipment problems associated with trouble reports; load and test software; and test, adjust, and repair equipment, as necessary. This position requires regular use of circuit and microwave test equipment.

Field Technicians have a high degree of technical expertise, usually with a specialization in wireless technology. This position requires some interisland travel, as well as occasional mainland travel. The ability to work a rotating on-call schedule with occasional weekend work is necessary. The successful candidate must be driven to learn new technologies and be capable of mastering tasks quickly, self-starting and dedicated to being part of a team.

Essential Duties and Key Responsibilities

· Pull, crimp, and power CAT5/CAT6, for indoor and outdoor applications, using standard cable practices

· Mount/install racks, batteries, multiple types of mounts and related equipment following standard practices pack and unpack materials

· Install antennas, radios, cameras, and other customer premises equipment

· Program customer premises equipment using computer and tools provided

· Troubleshoot and repair antenna systems and circuit problems both wireless and network related

· Install transmission and switch equipment

· Install waveguide

· Maintain, troubleshoot, and install dehydrator systems

· Terminate signal cable on DSX by performing wire wrapping and fiber optic cables to patch panel

· Label all signal cable, fiber optic, and power cable

· Have familiarity with multiple manufacturer's equipment to include but not limited to Nokia, Alcatel-Lucent Enterprise, Cisco, Motorola, Axis, Bridgewave, Cambium, Aviat

· Perform walk downs, including sketches and/or picture taking and measurements

· Must be able to pass manufacturers certification courses

· Journeyman CET certification

· Responsible for maintenance and use of company supplied hand and power tools

· Operate circuit and microwave test equipment and record results

· Inventory tracking on vehicle level and installations

· Responsible for safety and quality assurance

· Daily driving and maintenance of company vehicle including bucket trucks

· Maintain work area clean of debris

· Prepare and submit all reports (i.e. timecards, expense reports, etc.) in an accurate and timely manner

· Update supervisors and project managers in an informative manner daily

· Maintain a professional, courteous, and responsible attitude to customers and fellow employees

· Carry out routine and special assignments as directed by supervisor or project manager

Minimum Experience and Educational Requirements

· High School Diploma or GED certificate

· 1 year of experience installing digital wireless equipment and/or related technical fields

· Experienced with installing equipment racks, and grounding

· Microwave and wireless radio frequency experience preferred

· Strong Network troubleshooting skills

· Proficient with Microsoft Office (Word, Excel, Outlook)

· Strong organizational and planning skills, and capable of managing several complex tasks at a time

· Excellent interpersonal and communication skills both written & verbal

· Strong customer service skills

· Must be a team player and accept instruction

· Ability and willingness to travel frequently – up to 40%

· Ability to work outdoors in all weather conditions and altitudes

· Ability to lift 50 pounds regularly

· Ability to work on rooftops two stories and above

Certifications, Licenses and Additional Requirements

· Required to be on a rotating 24/7 on-call system support schedule

· Daily driving and maintenance of company vehicle

· Must maintain a valid driver’s license with a safe driving record

· Must have or be willing to obtain OSHA Construction Industry 10-Hour DOL Card

· Must have or be willing to obtain CPR/First Aid Certification

· May be required to obtain a bucket truck or aerial lift certification

· Must be able to pass a background check and drug test

Job Type: Full-time

Pay: $22.00 - $35.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• On call
• Weekends as needed

Work Location: In person

Salary : $22 - $35