What are the responsibilities and job description for the Field Technician position at PuroClean of The Big Island?
Perks:
Online Mobile Courses
Paid Training for Career Advancement
Opportunity to Help People in Times of Need
Aggressive Competitive Wages
Company and Culture: PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Our team is inspired by our skilled ability to care for the members of our communities and preserve their homes or businesses in challenging times of emergency with professionalism and compassion. At PuroClean of the Big Island, our emphasis is to ALWAYS acknowledge and value our clients above everything else. We do not concentrate on the services we can offer; we focus on why our neighbors came to us, how we will meet their needs, and how we will exceed their expectations. Ka’a i ka Maluō.
Job Position Description: With a ‘One Team’ mentality, you will perform services as assigned while following PuroClean® production guidelines. Working to ensure all customer needs are met in a kind and sympathetic way, our project technicians assist their teams and supervisors with all aspects of restoration work on residential and commercial job sites, as well as maintain vehicles, equipment, and assets of the business. Our technicians take pride in going above and beyond customer expectations in their times of need by providing a world-class level of service which sets us apart from our competitors in the industry.
Responsibilities:
• Managing Customer Satisfaction and representing the brand
• Effectively perform all aspects of the production processes
• Showing up to work on time as scheduled by supervisors and managers
• Regular Vehicle and equipment maintenance and organization
• Working with your direct supervisor to ensure the team is unified and efficient
• Following all uniform and policy guidelines in line with the Brand Identity Guide
• Always leaving job sites with a clean and orderly appearance
• Developing production expertise through providing services
• Maintaining cleanliness of products and equipment to the highest standard
• Ensuring clear communication with office staff, immediate supervisor, and fellow technicians
• Completing other duties as assigned
Qualifications:
• Willingness for continued learning and growth
• Attention to detail in organization, cleanliness, and care for facility, assets, and equipment
• Aptitude with record keeping, recording information, and communicating ‘the message’
• Awareness and respect for safety, using care and caution with teammates and customers
• Strength with multitasking and handling deadlines
• Ability to lift at least 50 lbs. and be comfortable on your feet for prolonged periods of time
