Shipping Coordinator

At Smith Gardens, our business is growing: Growing annuals and perennials, growing our relationships with partners, growing our love of gardening, and growing our team’s passion and expertise in horticulture—all for the benefit of the consumers who love to garden.

Whether we are out in the greenhouses or working in the office, our Smith Gardens team is dedicated to delivering the healthiest plants on the market for the biggest impact on our partners’ shelves and in our customers’ gardens.

One of our Core Values is People: “We value and respect all people. We are focused on developing teams and growing the potential of individuals.” We encourage personal growth and continued education so that each member of our Smith Gardens family succeeds. We take as much care cultivating the ecosystem of our offices as we do our gardens. Achieving the quality we strive for in our products and culture is truly a team effort, and every role is vital.

Nurturing growth, collaboration and community is in our nature. Put down roots at any of our five locations and unearth your full potential.

We have an exciting opportunity for an Fulfillment Coordinator to join our Shipping Department. Responsible to assist in all the fulfillment related activities like order management, dumps, substitutions, repositions, extending availability, Optimum deliveries using FIFO approach, site walks, shrink reports, plant quality inspections and records adjustments. Strong focus on inter-department order management to ensure fulfillment rates over 96%.

ESSENTIAL FUNCTIONS:

• Support the fulfillment department by partnering and coordinating with Customer Service, Sales, Production and Growing on all orders, programs, and procedures to ensure high fulfillment rates.
• Participate and Lead site walks to identify potential order fulfillment problems.
• Review periodically the Order Fulfillment Checklist to ensure Marketing, Purchasing, Customer Service, Production, Inventory, Patching, Growing and Shipping are following the routine activities and deadlines.
• Check cancelation log for adds and any potential dumps.
• Weekly review of the blanket order and maintain only required items.
• Provide in a daily or weekly basis the correspondent schedule comment in the system to address any order management action or suggestion.

COMPENTENCIES:

• Comprehensive product and inventory management knowledge.
• Able to thrive in a fast-paced environment and prioritize commitments effectively.
• High performance characterized by attention to detail and accurate follow-through.
• High level of integrity, adhering to company standards and values.
• Flexibility to work long hours as needed.
• Required Horticulture and/or greenhouse experience.
• Strong analytical and interpersonal skills.

EDUCATION/EXPERIENCE:

• High school diploma
• Previous supervisory agriculture industry experience (Desired)
• Advanced MS Excel, Word, and PowerPoint skills.
• Bilingual in English/Spanish a plus.

PHYSICAL DEMANDS:

• Site walks indoors and outdoors, in seasonal temperatures and conditions.
• Sitting at desk for long periods of time.

BENEFITS:

• Medical/Dental/Vision insurance and Health Savings Accounts (HSA's) with employer contributions
• 401K retirement plan options with employer match
• Paid holidays
• Paid Time Off- Full-time employees accrue immediately!
• Annual Profit share
• Generous Employee Flower/Plant Discount Program
• Development opportunities
• Paid Time off for volunteering and community service
• Employee Assistance Program
• Wellness program
• Fun employee events throughout the year

Pay rate is determined by various components including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The pay rate is one component of the total compensation package. Other rewards vary by position and location.

To learn more about our company & view a more detailed job description, visit our website at smithgardens.com/careers.

We look forward to hearing from you!

Smith Gardens provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal or state law.