What are the responsibilities and job description for the Office Coordinator position at Pacific Rehabilitation Centers?
Join Pacific Rehabilitation Centers (PRC), where we excel in interdisciplinary treatment for work-related injuries and other complex conditions! With over 30 years of expertise in chronic pain management, our programs feature dedicated teams in psychology, vocational counseling, medical care, physical therapy, occupational therapy, nursing and biofeedback services. Our experienced professionals utilize evidence-based treatments to inspire, support, and rehabilitate individuals, reigniting hope for a return to life, work, and wellness. PRC is a healthcare trailblazer utilizing technology for top-notch patient care. We are growing and have a unique opportunity at our new location in Moses Lake.
With 300 days of sunshine each year, Moses Lake is located in Eastern Washington, with an affordable cost of living and abundant recreational opportunities. The diverse economy and a population of approximately 25,000, provides a high quality lifestyle. Moses Lakes boasts two major hospital systems, good public and private school systems and a community college providing certificates, degrees or transfer to a four-year university.
JOB SUMMARY:
Reception and general clerical support to clinic staff. Provide administrative support.
RESPONSIBILITIES:
· Provide Administrative coverage and support.
o Answer incoming calls and transfer those calls to the appropriate staff.
o Verify patient information at check in
o Take messages, as necessary.
o Provide reception services as outlined in the telephone protocol procedure.
o Greet visitors and new clients, directing them to appropriate staff.
o Collect, sort and distribute office materials.
o Perform opening/closing duties
o Perform office tasks as needed: email, faxes, reconciliation
o Assist as directed with chart filing functions.
o Assist with medical record processing.
o Copy and mail reports and letters, as requested. Follow in-house mailing procedures.
o Provide administrative support for clinical team.
o Provide general typing/word processing support, including but not limited to: letters, staff meeting minutes, and forms.
o Special projects, as assigned.
· Intake Support
o Schedule specified appointments.
o Collect co-pay and have client sign financial agreement when needed.
o Assign lockers to clients.
o Call clients to confirm appointments.
o Obtain release of records from clients wanting copies of reports.
· Serve as the Healthcare Technical Assistant, ensuring patients are able to properly utilize technical systems to attend virtual care services.
QUALIFICATIONS:
· EDUCATION: High school with a minimum of 2 years in medical or rehabilitation settings, reception / telephone coverage, typing and administrative assistance.
· SPECIAL SKILLS: Bilingual-Spanish speaking preferred, Ability to work with a wide variety of people and ability to track and organize multiple tasks. Typing speed of 40 wpm, no errors, word processing.
· TRAINING / EXPERIENCE: Medical terminology, typing and general office skills.
· JOB KNOWLEDGE: Prefer awareness of medical rehabilitation or general medical facilities and HIPPA knowledge.
Apply on our website: www.pacificrehabilitation.com/careers/
*We are a Drug-Free Workplace. Employment is contingent on successful completion of reference checks, drug and background screening.
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Work Location: In person
Salary : $20 - $30
