What are the responsibilities and job description for the Transit Dispatcher position at Pacific Transit?
Summary/Objective
The Dispatcher is responsible for communication with Operators to assist with safely delivering transit
services to passengers. Responsible for the initial customer contact for scheduling and coordinating
DAR response requests
Responsibilities
Coordinates DAR activities to ensure daily staff assignments and eƯiciency.
Coordinates DAR activities with other support departments such as fleet and facilities to
ensure successful operations.
Directs daily DAR dispatch functions, including professional development, coaching, and
engagement; promotes proactive dispatching.
Monitors and ensures proper supplies are provided and available for DAR operators.
Supports the Operations Supervisor with DAR driver training needs
Required Skills/Abilities
Excellent customer service skills.
Knowledge of DAR transit operations.
Knowledge of bus routing, schedules, streets, and locations within the agency’s service
area.
Map reading techniques, ability to guide operators and passengers verbally through transit
system.
Excellent written and verbal communication skills.
Proficient in Microsoft OƯice Suite, and other agency technologies and software.
Job Type: Full-time
Pay: From $28.52 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 10 hour shift
Work Location: In person
Salary : $29