Project Manager

Responsibilities

Serve as the Project Expert:

• Collaborate closely with stakeholders to document project requirements and scope
• Partner with Account Managers to advocate for Pack Health in client meetings, representing capacity and timeline feasibility
• Orchestrate meetings, coordinate resources, and manage multiple work streams concurrently
• Support project leadership to drive project scope, schedule, resource cost, risk, and management plans
• Develop comprehensive project management plans and roadmaps
• Track project progress against documented goals, managing scope in relation to budget and timeline
• Proactively identify and mitigate risks and impediments
• Guide the project team to deliver planned value efficiently while adapting to changes in scope and priority
• Skillfully navigate a matrix organization to secure delivery commitments from non-direct reports and non-project resources
• Maintain clear communication with the team and stakeholders, setting expectations and enhancing transparency

Develop Life Science Implementation Expertise:

• Master processes and workflows within a regulated environment and provide ideas for improvement where appropriate
• Oversee concurrent medical, legal, and regulatory review timelines
• Clearly document and communicate client requirements across all departments
• Manage diverse work streams including creative development, technical integrations, health advisor training, and quality/compliance
• Actively participate in end of the year planning for all assigned enterprise portfolios

Drive Efficiency Across the Organization:

• Prioritize strategic projects that advance Pack Health's mission
• Spearhead process improvement initiatives to streamline internal communication, workflows, and other key areas
• Conduct resource and capacity planning to aid in the forecast accurate timelines
• Cultivate positive working relationships at all organizational levels, from peers to senior leadership
• Execute work cycles efficiently to meet agreed-upon goals
• Transform challenges into opportunities for iterative process improvements
• Empower team members to maximize their potential
• Collaborate with leadership to prioritize work, providing visibility into timelines and potential roadmap disruptions
• Align efforts with Pack Health's strategic goals and contractual obligations

Qualifications

• Bachelor’s degree (preferred)
• PMP certification (preferred)
• Managerial experience with direct reports (preferred)
• 3-7 years of experience in Healthcare and Project Management
• Proficient in Agile Project Management methodologies and Scrum
• Working knowledge of Smartsheet, Jira, and Microsoft systems
• Demonstrated interest in Healthcare; specifically in Payer, Self Insured Employer and Life Science verticals
• Excellent collaboration and communication skills, with the ability to interact with clients and internal stakeholders effectively
• Self-motivated and able to work independently as well as within a team environment
• Ability to adapt to a fast-paced and dynamic work environment
• Demonstrates meticulous attention to detail and precision in all aspects of work