Demo

Spa and Vision Care Front Desk Manager

Pack Optical + Medspa
Fort Worth, TX Full Time
POSTED ON 4/14/2025
AVAILABLE BEFORE 6/14/2025

✨ Front Desk Experience Coordinator (Spa Vision Care)

| Full-Time | Dual Role | Vision Medical Aesthetics

Do you thrive in an environment where no two days are the same? Love being the face of a brand, multitasking like a pro, and delivering standout experiences that make clients say, “Wow, that was next-level!”?

We’re looking for a Front Desk Experience Coordinator who’s equal parts people-person and powerhouse—someone polished, proactive, and confident juggling both med spa coordination and vision/medical front desk responsibilities. If you're organized, love helping people, and get a rush from running the show—this is your opportunity to shine.

✨ What You’ll Be Doing ✨ Med Spa Coordination

  • Welcome clients with a warm, confident presence
  • Manage bookings, cancellations, confirmations, and daily flow
  • Educate clients on upgrades, memberships, skincare, and packages
  • Coordinate with estheticians to ensure seamless treatment experiences
  • Maintain an immaculate lobby, meditation area, and front desk
  • Support retail sales and backend admin tasks

✨ Vision & Medical Front Desk Duties

  • Greet and check in patients with professionalism and personality
  • Verify and confidently explain vision and medical insurance coverage
  • Collect copays and outstanding balances with accuracy and grace
  • Educate patients on the importance of retinal imaging and health screenings
  • Answer phones, manage a multi-line system, and schedule appointments
  • Keep the front desk running smoothly while supporting clinic operations

✅ You're Perfect for This If You Are:

  • A master multitasker who thrives in high-energy environments
  • Experienced in spa, med spa, wellness, or optometry/medical front desk
  • Naturally organized, stylish, and tech-savvy (MindBody, Vagaro, Square, etc.)
  • Sales-oriented with a warm, trust-building personality
  • Fluent in English (Spanish is a major plus!)
  • Available evenings and weekends
  • Obsessed with creating memorable client experiences

✨ Perks & Growth

  • Complimentary and discounted spa and wellness treatments
  • Exposure to advanced skincare, peptides, and biohacking therapies
  • Discounts on eyewear vision care services
  • Career development into leadership or advisory roles
  • A stunning, supportive space where your presence makes a difference

✨ Ready to Glow, Grow & Lead?

This isn’t just a front desk job—it’s a high-impact, hybrid role for someone who wants to be seen, valued, and challenged. If you’ve got the charm of a host, the speed of a scheduler, and the confidence of a closer—we can’t wait to meet you.

Apply now and bring your energy, expertise, and sparkle to our team!

Job Type: Full-time

Pay: $16.00 - $21.00 per hour

Benefits:

  • Employee discount
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday
  • No nights
  • No weekends

Experience:

  • Med Spa: 2 years (Required)

Language:

  • Spanish (Preferred)

Work Location: In person

Salary : $16 - $21

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