What are the responsibilities and job description for the Spa and Vision Care Front Desk Manager position at Pack Optical + Medspa?
✨ Front Desk Experience Coordinator (Spa Vision Care)
| Full-Time | Dual Role | Vision Medical Aesthetics
Do you thrive in an environment where no two days are the same? Love being the face of a brand, multitasking like a pro, and delivering standout experiences that make clients say, “Wow, that was next-level!”?
We’re looking for a Front Desk Experience Coordinator who’s equal parts people-person and powerhouse—someone polished, proactive, and confident juggling both med spa coordination and vision/medical front desk responsibilities. If you're organized, love helping people, and get a rush from running the show—this is your opportunity to shine.
✨ What You’ll Be Doing ✨ Med Spa Coordination
- Welcome clients with a warm, confident presence
- Manage bookings, cancellations, confirmations, and daily flow
- Educate clients on upgrades, memberships, skincare, and packages
- Coordinate with estheticians to ensure seamless treatment experiences
- Maintain an immaculate lobby, meditation area, and front desk
- Support retail sales and backend admin tasks
✨ Vision & Medical Front Desk Duties
- Greet and check in patients with professionalism and personality
- Verify and confidently explain vision and medical insurance coverage
- Collect copays and outstanding balances with accuracy and grace
- Educate patients on the importance of retinal imaging and health screenings
- Answer phones, manage a multi-line system, and schedule appointments
- Keep the front desk running smoothly while supporting clinic operations
✅ You're Perfect for This If You Are:
- A master multitasker who thrives in high-energy environments
- Experienced in spa, med spa, wellness, or optometry/medical front desk
- Naturally organized, stylish, and tech-savvy (MindBody, Vagaro, Square, etc.)
- Sales-oriented with a warm, trust-building personality
- Fluent in English (Spanish is a major plus!)
- Available evenings and weekends
- Obsessed with creating memorable client experiences
✨ Perks & Growth
- Complimentary and discounted spa and wellness treatments
- Exposure to advanced skincare, peptides, and biohacking therapies
- Discounts on eyewear vision care services
- Career development into leadership or advisory roles
- A stunning, supportive space where your presence makes a difference
✨ Ready to Glow, Grow & Lead?
This isn’t just a front desk job—it’s a high-impact, hybrid role for someone who wants to be seen, valued, and challenged. If you’ve got the charm of a host, the speed of a scheduler, and the confidence of a closer—we can’t wait to meet you.
✨ Apply now and bring your energy, expertise, and sparkle to our team!
Job Type: Full-time
Pay: $16.00 - $21.00 per hour
Benefits:
- Employee discount
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- No nights
- No weekends
Experience:
- Med Spa: 2 years (Required)
Language:
- Spanish (Preferred)
Work Location: In person
Salary : $16 - $21