Senior Business Analyst - Gateway Project

PACO Group, Inc. (PACO) is seeking a motivated and experienced Senior Business Analyst to support NJ Transit with the ongoing (Gateway) Hudson Tunnel Project. In this pivotal role, you will drive strategic decision-making, optimize project delivery processes, and ensure alignment with overarching business objectives. We are looking for a detail-oriented professional with proven expertise in project management information systems (PMIS), stakeholder engagement, and large-scale infrastructure or capital project environments. This is a high-impact opportunity to shape the success of one of the region’s most critical infrastructure initiatives.

Job Description

PMIS Implementation & Administration

• Lead the implementation, configuration, and administration of PMIS tools (e-Builder, Kahua, SharePoint, Unifier, etc.) across capital programs and construction projects.
• Develop and maintain comprehensive project controls frameworks, including modules for cost, schedule, document, contract, and quality management within various PMIS platforms.

System Integration & Technical Oversight

• Supervise the integration of cloud-based platforms to ensure system security, user access management, and data integrity.
• Work closely with IT, project controls, and business units to gather requirements, automate workflows, and align PMIS capabilities with operational and strategic goals.

Reporting & Data Analytics

• Manage dashboards, data modeling, and business intelligence (BI) reporting for performance monitoring and executive decision-making.
• Leverage reporting software (Power BI, Tableau) to deliver actionable insights and facilitate data-driven decision-making across the project lifecycle.

Stakeholder & User Engagement

• Provide senior-level business analysis and technical documentation, ensuring clear communication of functional requirements and system objectives to diverse audiences.
• Deliver end-user training and support change management initiatives to maximize system adoption and efficiency.

Process Improvement & Governance

• Establish and refine SOPs, templates, and release protocols, ensuring a structured approach to PMIS enhancements and updates.
• Coordinate with cross-functional teams throughout the system lifecycle (design, testing, deployment, and continuous improvement) to identify and implement process optimizations.

Reporting Structure

• Report directly to the Project Controls/PMIS Director for the Hudson Tunnel Project, providing regular updates on system performance, stakeholder adoption, and any issues affecting project outcomes.

Responsibilities

• Lead the configuration and administration of PMIS tools (e-Builder, Kahua, SharePoint, Unifier, etc.), ensuring alignment with project objectives.
• Manage project controls frameworks that integrate cost, schedule, and document control functions to deliver real-time, accurate data.
• Analyze stakeholder requirements to optimize workflows and ensure system functionality supports business processes.
• Produce high-level dashboards and BI reports, synthesizing project performance metrics for leadership and external stakeholders.
• Oversee system security and data integrity, managing user permissions, access levels, and compliance with relevant policies.
• Collaborate with cross-functional teams to drive system adoption, deliver training, and champion continuous improvement initiatives.
• Establish SOPs and change management protocols to govern system enhancements and future releases.
• Mentor and guide junior team members, fostering knowledge sharing and professional development.

Minimum Qualifications

• Bachelor’s degree in Business Administration, Information Systems, Engineering, or a related field.
• 10 years of progressive experience in PMIS administration, project controls, or system integration.
• Proven expertise with e-Builder, Kahua, Oracle, SharePoint, SAP, or similar PMIS platforms.
• Strong technical writing and communication skills, with the ability to translate complex information for diverse stakeholder groups.
• Demonstrated experience managing federal/state contracts and working on large-scale infrastructure or transportation programs.

Preferred/Additional Requirements

• PMP certification (active or in process).
• ITIL Foundations Certification or equivalent.
• Advanced proficiency in business intelligence tools (Power BI, Tableau) and database systems (SQL, Oracle).
• Familiarity with Agile methodologies (e.g., Jira) and ERP/HRIS integration.
• Proven leadership and mentoring capabilities, with the ability to guide cross-functional teams and drive process improvements.

Benefits

401(k) and 401(k) Employer Matching
Health Insurance
Dental Insurance
Group Life Insurance, LTD and AD&D
Paid Time Off
Paid Holidays
Professional Development Assistance

PACO Group, Inc. is committed to furthering opportunities for everyone in the national construction market. The firm periodically reaffirms this commitment through an active affirmative action plan. It provides Equal Employment Opportunities (EEO) to all employees without unlawful discrimination regarding race, creed, color, national origin, sex, age, disability, marital status, religion, military status, pregnancy, sexual orientation, or citizenship status. As an equal opportunity employer, we have recruited, hired, promoted, and retained an ethnically and socially diverse professional staff. Our efforts to date have produced a multidisciplinary workforce - a record of diversity that extends to the highest levels of the firm's management.