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Director of Quality

Pacon Manufacturing Corporation
Leland, NC Full Time
POSTED ON 3/8/2025
AVAILABLE BEFORE 6/8/2025

Job Title : Director of Quality                                  Location : Leland NC

Company Background : Pacon Manufacturing Corporation is a 75 year old, family owned business that excels at providing innovative solutions and exceptional customer service resulting in strong and long-lasting partner relationships with its customers. Pacon is a Development Partner and Custom Manufacturer of Wipes, Pads, Towels and Liquids for Consumer, Industrial and Medical Industries

Position Summary : The Director of Quality is a critical position in Pacon maintaining its competitive position and customer relationships. The person has full responsibility for the Pacon Quality System and manages the Quality Department (Inspectors, Analytical Lab, Process and Document Control). The person will be responsible for further developing the Pacon Quality System and Department as Pacon continues to grow and expand its services / products offered to the marketplace.

Key Duties and Responsibilities :

  • Quality System

o  Assure compliance to the Quality System

o  Manage changes to the Quality System as Pacon’s services and products evolve

o  Manage the Quality Department including the following : Inspectors, Document Control, Lab and Quality Administration

  • Customer / Supplier Interface
  • o  The Quality Director is the point person for all Quality issues / initiatives with our customers and suppliers

    o  Need to project a level of professionalism and confidence appropriate for a leading supplier into the Consumer Packaged Goods and Medical Device Industries

    o  Manage regular customer audits as well as agency audits

    o  Initiate and manage audits at key suppliers to ensure adherence to the quality standards of Pacon and its customers

  • Industrial Hygiene
  • o  Become (or develop) the expert regarding Industrial Hygiene at Pacon

    o  Review and modify as appropriate the current policies which impact Industrial Hygiene

  • Oversee the operations of a the Pacon Analytical Lab to allow Pacon to meet customers’ requirements with better service time and at a reduce overall cost
  • Continuous Improvement Facilitator
  • o  Lead Reactive Initiatives (Customer Complaints, Internal Audit Findings) and Proactive Initiatives (identified improvement opportunities) throughout the company (Production, Warehouse, Office)

  • Develop and maintain a positive, close relationship with the other departments at Pacon, while always focusing on the doing the right thing to do from a Quality and Customer perspective
  • o  Develop the right critical thinking within the department

    o  Manage the department to be supportive of the overall mission of Pacon, while enforcing the Quality System

    o  Develop and implement IQ’s, OQ’s, and PQ’s, leveraging Engineering and Operations Teams as needed

    General Education and Background Requirements :

    Required

  • Four-year degree in science, math or related fields
  • Minimum five years of experience in Quality position within Pharmaceutical, Cosmetic and / or Food Industries
  • Good manager and good communicator
  • Self-starter, pro-active
  • Preferred

  • Formal corporate training program in Lean / Six Sigma, or equivalent
  • Bi-lingual (English / Spanish)
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