Demo

Majors Account Executive

PagerDuty, Inc.
PagerDuty, Inc. Salary
San Jose, CA Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/18/2025

PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.

Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.

Overview of the Role

PagerDuty is seeking a Majors Growth Account Executive with experience selling SaaS products to Enterprise accounts. In this role, you will report to a Regional Sales Director. We are seeking a dynamic sales champion who embraces technology and excels in a consultative sales approach, driving sales growth while captivating a tech-savvy audience.

In this role, you will lead and manage a pipeline of new business expansion opportunities within our existing accounts to deliver results against sales targets. Your target accounts will fit our ideal customer profile model in the $500 million - 2 billion in revenue space, focusing on approximately 25 accounts.

As a customer-centric organization, PagerDuty places immense value on delivering exceptional sales experiences. Your mission will be to ensure our customers receive the finest sales journey imaginable.

Key Responsibilities :

Value Selling

  • Possess a deep understanding of the problems and focus areas of your stakeholders, effectively communicating the technical wins and strategic business outcomes we can align to and drive with a PagerDuty partnership.
  • Develop strategic plans that anticipate and address customer needs and preferences based on competitor knowledge and industry trends.
  • Identify long-term strategies to grow accounts by aligning with our customers' big problems and objectives.

Sales Effectiveness

  • Negotiate positive business outcomes with existing customers for PagerDuty.
  • Manage and close complex, multi-product sales cycles in the $500 million - 2 billion revenue space.
  • Engage in effective conversations with senior-level executives (VP ) to garner interest and support for new initiatives.
  • Demonstrate strong presentation skills verbally and visually, customizing content to suit the audience's level and interests.
  • Encourage positive conversations between existing customers and sales teams, leading to solutions aligned with the customer's strategic vision.
  • Sales Execution

  • Plan territory assignments and priority account targets with your support team to drive an effective territory strategy.
  • Utilize historical data and market trends to provide accurate forecasts to management.
  • Leverage Marketing, Alliances, and BDR programs to develop a point of view and approach to opening new logo opportunities.
  • Create effective strategies and qualify opportunities within accounts.
  • Document key qualification details, including use case, purchase timeframes, and next steps.
  • Proactively engage internal resources and partners to move the sales process forward.
  • Basic Qualifications

  • 5-8 years of field sales experience, preferably in software / SaaS sales.
  • 3-5 years of experience expanding into new areas of existing accounts.
  • Enterprise Account Management experience with $500M - $2B, Fortune 500, and Global 2000 companies.
  • Experience in a multi-product selling environment.
  • Preferred Qualifications

  • Effective time management, complex deal management, account planning, and analytical skills.
  • Consistent track record of exceeding sales targets.
  • Self-sufficient with the ability to work independently and collaboratively.
  • Previous Sales Methodology training (e.g., MEDDIC, SPIN, Command of Message, Challenger Sales).
  • Work Environment

    This role is expected to come into our San Francisco office 2 to 3 times per week / month. Must be based close to San Francisco (Sacramento, San Jose, San Francisco, or Oakland).

    Compensation

    The base salary range for this position is $105,000 - $125,000 USD. This role may also be eligible for bonus, commission, equity, and / or benefits.

    About PagerDuty

    PagerDuty, Inc. (NYSE : PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done. More than half of the Fortune 500 and over two-thirds of the Fortune 100 trust PagerDuty.

    Additional Information

    PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

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    Salary : $105,000 - $125,000

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