What are the responsibilities and job description for the Server-Hourly position at PAH Management?
About Company:
PAH Management is an equal opportunity employer.
Creating Value for our Investors by maximizing profitability, building a resilient Culture, and Developing Impactful Teams!
Our benefits include:
- Medical, Vision and Dental Coverage
- Short Term and Long-Term Disability
- Term Life and AD&D Insurance
- Voluntary Life for self, spouse and child
- Accident insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
- Employee Incentive Program
- Hote Stay perks
- Educational Reimbursement
- Manager in Training Program
About the Role:
As a Server at Doubletree Charlotte, you will play a crucial role in delivering exceptional dining experiences to our guests. Your primary responsibility will be to provide attentive and personalized service, ensuring that each guest feels valued and satisfied throughout their visit. You will be expected to efficiently manage orders, serve food and beverages, and address any guest inquiries or concerns with professionalism. This position requires a strong focus on teamwork, as you will collaborate closely with kitchen staff and fellow servers to maintain a smooth operation. Ultimately, your efforts will contribute to the overall success of our restaurant and the satisfaction of our guests.
Minimum Qualifications:
- High school diploma or equivalent.
- Previous experience in a customer service or food service role.
- Ability to work in a fast-paced environment.
Preferred Qualifications:
- Experience in a fine dining or upscale restaurant setting.
- Knowledge of food and beverage pairings.
- Certification in food safety and handling.
Responsibilities:
- Greet and seat guests in a friendly and welcoming manner.
- Take food and beverage orders accurately and efficiently.
- Serve food and drinks to guests, ensuring timely delivery.
- Monitor guest satisfaction and address any issues promptly.
- Collaborate with kitchen staff to ensure accurate order preparation.
Skills:
The required skills for this position include strong communication and interpersonal abilities, which are essential for interacting with guests and ensuring their needs are met. Time management skills will be utilized daily to prioritize tasks and serve guests efficiently during busy periods. Attention to detail is crucial when taking orders and serving food, as it helps to minimize errors and enhance the dining experience. Preferred skills, such as knowledge of food and beverage pairings, will allow you to make recommendations that elevate the guest experience. Overall, a combination of these skills will enable you to thrive in a dynamic restaurant environment and contribute positively to the team.
