What are the responsibilities and job description for the Clinic Manager position at Pain Management Group?
Clinic Manager
Maysville, KY
Pain Management Group is looking for an experienced, full-time Clinic Manager to join our team. This position will work at the pain management program at Meadowview Regional Medical Center in Maysville, KY. This position is responsible for the direct and indirect care of pain management patients on a day-to-day basis, including hands-on patient care. The clinic manager is responsible for planning, organizing, and directing the specialty staff under their charge, as well as developing and monitoring quality improvement issues and assuring competent staff members can meet patient needs. This position will require you to leverage excellent communication skills to build credibility, develop relationships, and navigate team leadership to deliver strong operational performance and provide high-quality clinical care.
What is in it for you:
- Dental insurance
- Vision insurance
- Health insurance
- Life insurance
- Disability insurance
- 401k
- Paid holidays
- Paid time off
- Pay: $60,000 – $85,000/year, offer dependent on licensure type
Schedule:
- Monday to Friday
- 8 AM – 4:30 PM
What you need to be qualified:
Licensure/Certification/Registration (required)
- Current State license as a Registered Nurse, LPN, or MA
- BLS & ACLS certification
Education
- Graduation from an accredited school or college of nursing, LPN or MA program (required)
- BSN Preferred
Experience & Qualifications (required)
- Two years’ of clinical experience and in office management in a hospital environment – preferred experience in surgery, pre-op, PACU, ER, cardiac care, or critical care
- Computer proficiency and technical aptitude to utilize programs such as Microsoft Office and Excel
- Excellent organizational skills
- Excellent verbal and written communication skills
- Ability to read and follow instructions in English
Our Clinic Manager will:
- Effectively manage pain clinic staff and providers to follow the performance expectations for reaching the key performance indicators (KPIs) for a sustainable program: market capture goals, seeing four patients per hour, reaching 30% procedure ratio, and completing time out and chart audits to monitor quality of care.
- Review clinic performance and employee performance in conjunction with hospital and PMG evaluation processes.
- Deliver strong operational performance by ensuring compliance with hospital policies and procedures, as well as state and federal regulations related to healthcare operations and labor regulations.
- Collect and manage all data required by contractual agreements to include input of Quality, Exception and Compliance Metrics, and complete the entry of daily statistics in a timely manner as directed by the Regional Director of Operations.
- Establish and maintain effective and open communication and relationships with Patients, Clinic Staff, Hospital Leadership and PMG Regional Director of Operations and Providers.
- Escalate clinic issues, concerns, and problems in a proactive and timely manner to Hospital Leadership and PMG Regional Director of Operations
- Demonstrate a solid understanding of meaningful financial and operational metrics driving clinic performance.
- Develop clinic forecasts and communicate deviations to Hospital Leadership and PMG Regional Director of Operations. Use resources judiciously.
- Work with PMG Regional Director of Operations to lead recruitment and development of competent, qualified staff commensurate with defined job responsibilities; ensure high performance and employee engagement.
- Work with PMG Regional Director of Operations to ensure that staff is oriented, trained and the competence of staff is assessed, maintained, demonstrated, and improved continually.
- Participate in and lead marketing efforts through hospital and PMG marketing resources to reach KPI market capture goals.
- Support PMG with research, development, and introductions to new client opportunities within targeted regional market.
- Adheres to attendance policy, and documents absences, occurrences, and tardiness for staff members.
- Assist with all Clinic & OR duties as needed
What you need to know about Pain Management Group: Pain Management Group (PMG) partners with hospitals to manage socially and medically responsible pain management centers that deliver outstanding clinical care with quantifiable outcomes. Through PMG’s model of clinical accountability and integrated team process, PMG partner hospitals and contracted providers strengthen their communities by offering a balanced approach to pain treatment.
Salary : $60,000 - $85,000