What are the responsibilities and job description for the Physician & Community Liaison position at Pain Management Group?

Physician & Community Liaison

Cleveland / Akron

Here at Pain Management Group , we’re searching for a full-time Physician & Community Liaison to join our team from the Cleveland or Akron / Canton, Ohio area! The Physician & Community Liaison position is responsible for the successful promotion of several partner pain management programs in Northern Ohio. This position serves as the relational “bridge building” expert within the hospitals and communities to ensure referral growth, referral retention and prevent leakage outside the partner healthcare systems. You will be the primary point of contact for providers, practice managers, office staff and other referral sources for the pain management center to ensure they have a strong awareness and understanding of the pain department and its services, and they navigate all aspects of the provider to pain management center relationship to ensure a positive dynamic.

What we can offer YOU :

Dental insurance
Health insurance
Vision insurance
Life insurance
Disability insurance
Pay : $60,000 – $75,000 / year, offer dependent on experience

Schedule :

Monday to Friday

Up to 80% travel regionally

Remote

What are we looking for?

Bachelor's degree in business, communications / marketing, healthcare or equivalent experience required

At least 2 years’ experience in a healthcare sales / marketing environment

Proactive leader with a positive outlook & outgoing personality

Ability to independently operate at a high level without direct oversight

Ability to build rapport and relationships with multiple healthcare teams and providers at one time

Excellent communication, leadership, and decision-making skills

Proficiency in Microsoft office applications

Ability to travel up to 80% regionally

Typical day in the life as a Physician & Community Liaison :

Completes face-to-face meetings with providers, practice managers, office staff and other referral resources to ensure that they have an awareness and understanding of each hospital partner’s programs and services, as well as a knowledge of available specialty providers and a thorough understanding of the referral process. This includes building and fostering long-term relationships with referring providers, office staff, referral sources, service line / program leadership and clinical staff.

Works with the partner hospital’s marketing staff and physician recruiters to help coordinate new physician and advanced practice provider onboarding

Reviews and interprets referral patterns and trends from providers and other referral sources to determine areas of opportunity and growth.

Responds in a timely manner to referring provider concerns and seeks appropriate resolutions. Documents both issues and resolutions.

Completes call reports and documents each provider / office staff encounter through the appropriate CRM. This includes needs, opportunities and information, and materials provided.

Assists with special marketing projects and research as needed to support corporate PMG marketing team initiatives

If you feel as though you would make a great fit for this position, please submit a current resume for review!

We partner with health systems and independent hospitals to provide safe and responsible pain management care in the communities they serve. Our partners are provided with the blueprint and ongoing program management resources to cultivate a robust, outpatient pain management service line through Balanced treatment approach, Hosital-based model, Program sustainability, Quantifiable outcomes and results.

Salary : $60,000 - $75,000

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