Special Events Manager

Responsible for assisting Director of Special Events.

• Must have prior event and entertainment planning, booking, coordinating and supervisory experience.
• Excellent typing, organizing, presenting information, reads, writes and speaks English.
• Must possess outstanding interpersonal communication skills and be proficient in communicating in verbal and written formats to effectively interface with guests, Team Members and negotiate contracts.
• Must possess computer skills and be able to operate office equipment, i.e. copy machines, fax machines and typewriters.
• Must have prior experience and be proficient in Microsoft Word and Excel or some similar application.
• Ability to create and work within budgets, and negotiate contracts with entertainment agents.
• High School or GED equivalent required.
• College Degree preferred.

Essential Job Functions:

• Responsible for performance evaluation and wage increases of Team Members in special events.
• Host all tournaments and events.
• Assist promotions department.
• Responsible for scheduling work hours and days off for hourly representatives and supervisors.
• Assist Director of Special Events in regards to special events, and entertainment.
• Assist with marketing plan and yearly budgets.
• Assist in planning and coordination of profitable special events designed to stimulate frequent return of high quality guest.
• Assist in planning, booking and coordination of entertainment in the casino, lounges and special events room.
• Continually seek unique and innovative methods to expand special events.
• Work with supervisors to refine, improve events/entertainment and reduce departments operating costs.
• Maintain highest degree of organizational skills with ability to prioritize to meet deadlines.
• Communicate deadlines to staff involved in the event, while utilizing the utmost tact and diplomacy.
• Understand the fundamentals of purchasing and obtaining competitive bids from vendors to ensure the lowest bid with the highest quality service and products.
• Host at parties and develop a rapport with preferred guests.
• Ensure compliance with all regulations and safety procedures.
• Track and maintain inventories, compile monthly reports, proforma each event and track results.
• Negotiate entertainment contracts for events.
• Ensure all administrative functions within the department are handled efficiently, effectively and smoothly.
• Develop and implement department policies and procedures.
• Prepare proforma, before and after each event to track profitability.
• Use sound, mature judgment in the execution of all responsibilities to maximize productivity and reduce liability.
• Provide excellent communications to all Team Members.
• Maintain guest list with utmost confidentiality.
• Handle guest complaints and concerns in a prompt and professional manner.
• Ensure event/entertainment records are kept current.
• Keep abreast of competitor’s events/promotions/entertainment and their effectiveness.
• Perform other duties as assigned.